Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

Michelle Dobbs

Posted on 07 May 2013

Vikas was very professional and helpful and sent through all the documentation straight away and then the E Ticket. Thank you :)

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Tamara White

Posted on 06 May 2013

Thank- you for the quick and easy service in booking my flight, The customer service was patient and informative

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John Glenn

Posted on 05 May 2013

I was extremely impressed by the service. I dealt with Vikas who took time to look at the various options available to me. Clearly stated the times involved and prices so that I could make an informe...

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Guest

Posted on 30 Apr 2013

im very pleased with the service we got and will surely use you again. we book a lot of trips to and from manila . i must add vikas was very good at is job and more important to us he did what he sa...

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josephine Unwin

Posted on 30 Apr 2013

I was very pleased with the service that i have received from you. Mac your customer service representative was very helpful and polite and made me feel very comfortable in purchasing my tickets from...

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Mrs S Pfende

Posted on 29 Apr 2013

I am delighted to let you know that I got an excellent service during my air flight booking with Rodney one of your staff. I have always done my bookings with you and have had good service all the tim...

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Steve Lovegrove

Posted on 29 Apr 2013

My experience while booking a ticket to bangkok was agood one. Kate was polite, efficient, and professional.

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Nick Walker

Posted on 29 Apr 2013

Thanks for all your help I was very happy with the service provided and Kate was very helpful and easy to deal with. I would certainly use Hoodaki again.

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Pieter Knoops

Posted on 26 Apr 2013

Very impressed with James. When I was unsure as I was not the one paying he took my number so could call back as I had to collect someone from the train station. They were late but as I picked up the...

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Johanna Lio

Posted on 25 Apr 2013

Mac was very helpful and patient with me. Since I will be travelling alone and during the peak holiday season as well, I had a lot of concerns and requests about the flights that I wanted especially w...

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Myat Thu Ya

Posted on 24 Apr 2013

This is my third time booking for a flight and as always, it went smoothly. It\`s very easy and simple to follow along.

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Fahadh Rasheed

Posted on 24 Apr 2013

HI,used your service in my last booking and this time also I got good service and will use again

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Abraham Dsane

Posted on 24 Apr 2013

I received the most excellent service from Rose and the team how : she was courteous and patience when I was a bit slow with my booking ,I am slow on the laptop I am happy I booked my flight through...

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Mary Mwatsama

Posted on 23 Apr 2013

I would like to confirm that I found your service very efficient and user friendly and look forward to traveling to Nairobi soon.

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Mrs Ghosh

Posted on 23 Apr 2013

I was very happy with your prompt service.you were very good giving me all the detail\`s of Airline booking.It was helpful.Hope to have your service next time.

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Sunandan Walia

Posted on 23 Apr 2013

Grace who was the booking agent was very helpful . Went to a lot of trouble to find the right airline at the right price. Delighted with the booking - exactly what was looking for and she made a lot o...

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Willie

Posted on 23 Apr 2013

I am highly impressed the way the whole booking process was handled. Keep it up.

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Alan Robertson

Posted on 23 Apr 2013

This was my first time booking my flights to the Philippines through Hoodaki, I was very happy with the service I received from Anna as she was a very pleasant and helpful person I will use your servi...

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Mary Mbiriri

Posted on 20 Apr 2013

I received my customer services from Rose, when i was booking my flight. She was very helpful, patient and very respectful of me when she addressed me. I have no compalints but praises for your servic...

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Mrs Lynn Knapp

Posted on 19 Apr 2013

I was very impressed with Vikas, found him very helpful with prices, dates and I got the impression he was doing his best to find me what I wanted. His customer service was excellent. I would recommen...

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Eddie

Posted on 19 Apr 2013

Thank you for your wonderful staff like Jenny, she\`s very helpful and kind, hope that she help more people and we wish all the best in here life

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Christa Bester

Posted on 18 Apr 2013

I booked my tickets to South Africa though Jenny over the phone. I have had a wonderful experience in her assisting ALL my worries concerning the bookings with an unknown airline and stop-overs etc! S...

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Robert Diggle

Posted on 18 Apr 2013

we are in receipt of the E-Tickets (3 sheets of paper each ticket) and am happy to give a summary of the Customer Service which i received frm you r representative JENNY. The way i was served i can d...

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Sohini Pattni

Posted on 16 Apr 2013

Mac helped me with my booking to LA. From the first moment of our dealing, Mac was very willing to help me find the deal that was most suited for me, even after I put the ticket on hold and I had a ch...

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Betty Cantu

Posted on 16 Apr 2013

thank you for your excellent co operation in helping to book our flights and hotel we are very happy with the help you gave us .

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Emily Jowah

Posted on 15 Apr 2013

Jus a quick email to give feedback regarding the service we received from one of your agents Sam. I have no qua-ms but absolute praise for the efficiency and absolute great communication we received...

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Saeed Mohammed

Posted on 15 Apr 2013

Good customer services by Abhi polite and he listened to every question i asked and answered me.I will defiantly use hoodaki again and also recommend to my friends keep up the good customer service th...

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Andrew Guy

Posted on 15 Apr 2013

I booked two flights with hoodaki with the help of one of your agents called abhi who answered many of my questions,he made the booking really easy and stress free for me and deserves recognition for...

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Lory Garcia

Posted on 12 Apr 2013

ive got very good assistance in my booking last time...ive already recommended hoodaki to my friends...keep it up..

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Kavita Tambe

Posted on 11 Apr 2013

I booked tickets through Hoodaki today. it was my first experience and I was very impressed with the Service. Customer Services adviser Jenny was very efficient, friendly and helpful. She explored all...

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YOGESH THAPA

Posted on 09 Apr 2013

Michael is exceptionally professional in dealing with his customer, a great asset, I wish him success and I am sure you will be proud to have him in your team.

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SAMUEL TRANTER

Posted on 08 Apr 2013

Thankyou James for your help in finding flights to South Africa that suited both the time frame and the budget I had available. Very professional manner. Everything explained clearly. Promp response....

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Kim

Posted on 08 Apr 2013

Mark has been a great help searching for an alternative flight when the offer I wanted was not available anymore. He was professional and spent a lot of time finding the deal for me that i chose in th...

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Marie

Posted on 08 Apr 2013

I have recently purchased travel tickets from this company (after looking at many others) for a reasonable price .the way the travel consultant handled my request was excellent.I am personally thankfu...

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eric wachira

Posted on 06 Apr 2013

i have dealt with you before so am not going to make any issues as am always happy to deal with you and the service is always excellent thank you

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David Simmonds

Posted on 04 Apr 2013

I was very happy with the service and help I received from james with my booking to new Zealand and will use your service again thank you

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R Jesudass

Posted on 02 Apr 2013

I am really impressed with the efficient,friendly service given by James.Thank you James.Keep up the good work.

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Dianne Doctrove

Posted on 01 Apr 2013

I would just like to inform you that I recently booked a flight with yourselves for my daughter. The customer service I received from Kate was exemplary. Kate was very professional and patient. She se...

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Anjali Moony

Posted on 31 Mar 2013

fantastic n friendly customer service. looking forward to book again wiz u guys. keep it up. ive really appreciated. thank u

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Maximillian De-Meis

Posted on 29 Mar 2013

I would like to inform you that your employee Jenny did a fantastic job organising my flights for me today. I am very pleased how she helped me and because of this will definitely book flights through...

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Norma Brown

Posted on 29 Mar 2013

Thanks also for your patience and the quality Customer Service you delivered over the telephone. \"I did put your patience, efficiency and customer care skills to the test\" if I must say so myself,...

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Carl

Posted on 28 Mar 2013

I have had a pleasant experience booking our holiday ticket with sarah today. She had done a fantastic job and i am looking forward in booking my next ticket to her.

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Iqbal sayed

Posted on 26 Mar 2013

We had a good experience dealkng with u. mr. Abhi is a. Good person and b very helpful if u can maintain tjis level of service then i will recomend my family n freonds to buy holidays from you.

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ROBERT CORDOCK

Posted on 18 Mar 2013

thank you very much,, and kind regards to James,, and thank you for all the good service you have given to me past and future

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Almira Thomas

Posted on 16 Mar 2013

Hi, the service I received from James at Hoodaki was excellent, he dealt with my enquiry well and found me the best deal. He also helped me sort out the visa requirements. Very happy with service rec...

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mehboob alam sahib

Posted on 14 Mar 2013

It has been very great experience while booking with sarah,,,,she choose the best fare flight for me and she did realize herself there should not be big gap stop which is extremely very nice. I would...

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Brian Sherrington

Posted on 14 Mar 2013

It was a pleasure as usual with this company booking our flights, we have used this company many times and have always been very pleased with the result of our holidays/flights. The staff on the phone...

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MARLENE WHITEHEAD

Posted on 13 Mar 2013

I was very pleased with how I was treat by Rodney he knew I wasn\`t familiar with the computer & he talked me through everything I needed to do (even though it didn\`t register with me)..it tookme a f...

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Dr. K.K. CHATTOPADHYAY

Posted on 12 Mar 2013

Excellent service, looking forward to buying future tickets from you. I have also given your telephone no. to a friend of mine and he will contact you shortly.Best wishes

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zahid

Posted on 09 Mar 2013

I have booked ticket for india (mumbai) through chris and he has provide me excellent service and offer me best price available cheaper than any other travel agent.I like the way he guided me so next...

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