Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

julie friedlander

Posted on 16 May 2013

James was extremely helpful and patient , always looking for the various flight times, days and different variation\`s requested . he called us back without delay . definitely use this service again ....

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Diala Alshiyab

Posted on 15 May 2013

I\`m happy that I booked with you my flight yesterday, the staff are friendly and communicate well. I\"m happy that I\`ve booked with a lower price, even it is only a lower bit than announced, but I s...

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Arlene

Posted on 14 May 2013

I would like to say thank you for jenny of hoodaki, she is very accommodating, willing to help to look for another cheap flights, lots of patients!

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Mrs P Laurence

Posted on 13 May 2013

I spoke to Sid and he gave me a good fare on Swiss Air. He was polite and courteous at all times and provided very good customer service. I have booked with Hoodaki before and I would recommend you t...

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A.Hermans

Posted on 13 May 2013

Just to let let you know I have dealt with Hoodooki in the past and have always had positive results. Your consultants have been most helpful in getting me the best possible deal. Thank you for your s...

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Olga Moser

Posted on 12 May 2013

I recently booked a flight to Barbados with your colleague Roney and am pleased to say that he was very helpful, as indeed your colleagues have always been in the past when I have used you.

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vicki

Posted on 10 May 2013

Hoodaki made it very easy to book my flight and also went out of their way to find me the cheapest flight possible. Im very happy with the service i received and would certainly book flights with this...

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Noel

Posted on 09 May 2013

Well i can only appreciate the moment when i was with Mr.Sid who was very friendly and proposing good options according to our budget.it was really encouraging and I would recomend this website to an...

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Ahamed Malik

Posted on 09 May 2013

Your service was excellent. You found the right flight for us for the lowest price possible.You were also very courteous and patient all through. Booking the flight ticket with you was a pleasure.

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MARK LEE

Posted on 08 May 2013

VIKAS IS AWSOME AND DESREVES A PAY RISE AND A MONTH HOLIDAY!!!!! very helpfu patient and human good vibes!!

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Emily Wolf

Posted on 08 May 2013

Axel was a wonderful customer service representative. Even though I was calling from abroad, with a bad connection, he was very patient with me. He made sure I got the right flight and was also extre...

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Michelle Dobbs

Posted on 07 May 2013

Vikas was very professional and helpful and sent through all the documentation straight away and then the E Ticket. Thank you :)

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Tamara White

Posted on 06 May 2013

Thank- you for the quick and easy service in booking my flight, The customer service was patient and informative

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John Glenn

Posted on 05 May 2013

I was extremely impressed by the service. I dealt with Vikas who took time to look at the various options available to me. Clearly stated the times involved and prices so that I could make an informe...

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Guest

Posted on 30 Apr 2013

im very pleased with the service we got and will surely use you again. we book a lot of trips to and from manila . i must add vikas was very good at is job and more important to us he did what he sa...

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josephine Unwin

Posted on 30 Apr 2013

I was very pleased with the service that i have received from you. Mac your customer service representative was very helpful and polite and made me feel very comfortable in purchasing my tickets from...

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Mrs S Pfende

Posted on 29 Apr 2013

I am delighted to let you know that I got an excellent service during my air flight booking with Rodney one of your staff. I have always done my bookings with you and have had good service all the tim...

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Steve Lovegrove

Posted on 29 Apr 2013

My experience while booking a ticket to bangkok was agood one. Kate was polite, efficient, and professional.

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Nick Walker

Posted on 29 Apr 2013

Thanks for all your help I was very happy with the service provided and Kate was very helpful and easy to deal with. I would certainly use Hoodaki again.

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Pieter Knoops

Posted on 26 Apr 2013

Very impressed with James. When I was unsure as I was not the one paying he took my number so could call back as I had to collect someone from the train station. They were late but as I picked up the...

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Johanna Lio

Posted on 25 Apr 2013

Mac was very helpful and patient with me. Since I will be travelling alone and during the peak holiday season as well, I had a lot of concerns and requests about the flights that I wanted especially w...

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Myat Thu Ya

Posted on 24 Apr 2013

This is my third time booking for a flight and as always, it went smoothly. It\`s very easy and simple to follow along.

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Fahadh Rasheed

Posted on 24 Apr 2013

HI,used your service in my last booking and this time also I got good service and will use again

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Abraham Dsane

Posted on 24 Apr 2013

I received the most excellent service from Rose and the team how : she was courteous and patience when I was a bit slow with my booking ,I am slow on the laptop I am happy I booked my flight through...

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Mary Mwatsama

Posted on 23 Apr 2013

I would like to confirm that I found your service very efficient and user friendly and look forward to traveling to Nairobi soon.

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Mrs Ghosh

Posted on 23 Apr 2013

I was very happy with your prompt service.you were very good giving me all the detail\`s of Airline booking.It was helpful.Hope to have your service next time.

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Sunandan Walia

Posted on 23 Apr 2013

Grace who was the booking agent was very helpful . Went to a lot of trouble to find the right airline at the right price. Delighted with the booking - exactly what was looking for and she made a lot o...

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Willie

Posted on 23 Apr 2013

I am highly impressed the way the whole booking process was handled. Keep it up.

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Alan Robertson

Posted on 23 Apr 2013

This was my first time booking my flights to the Philippines through Hoodaki, I was very happy with the service I received from Anna as she was a very pleasant and helpful person I will use your servi...

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Mary Mbiriri

Posted on 20 Apr 2013

I received my customer services from Rose, when i was booking my flight. She was very helpful, patient and very respectful of me when she addressed me. I have no compalints but praises for your servic...

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Mrs Lynn Knapp

Posted on 19 Apr 2013

I was very impressed with Vikas, found him very helpful with prices, dates and I got the impression he was doing his best to find me what I wanted. His customer service was excellent. I would recommen...

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Eddie

Posted on 19 Apr 2013

Thank you for your wonderful staff like Jenny, she\`s very helpful and kind, hope that she help more people and we wish all the best in here life

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Christa Bester

Posted on 18 Apr 2013

I booked my tickets to South Africa though Jenny over the phone. I have had a wonderful experience in her assisting ALL my worries concerning the bookings with an unknown airline and stop-overs etc! S...

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Robert Diggle

Posted on 18 Apr 2013

we are in receipt of the E-Tickets (3 sheets of paper each ticket) and am happy to give a summary of the Customer Service which i received frm you r representative JENNY. The way i was served i can d...

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Sohini Pattni

Posted on 16 Apr 2013

Mac helped me with my booking to LA. From the first moment of our dealing, Mac was very willing to help me find the deal that was most suited for me, even after I put the ticket on hold and I had a ch...

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Betty Cantu

Posted on 16 Apr 2013

thank you for your excellent co operation in helping to book our flights and hotel we are very happy with the help you gave us .

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Emily Jowah

Posted on 15 Apr 2013

Jus a quick email to give feedback regarding the service we received from one of your agents Sam. I have no qua-ms but absolute praise for the efficiency and absolute great communication we received...

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Saeed Mohammed

Posted on 15 Apr 2013

Good customer services by Abhi polite and he listened to every question i asked and answered me.I will defiantly use hoodaki again and also recommend to my friends keep up the good customer service th...

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Andrew Guy

Posted on 15 Apr 2013

I booked two flights with hoodaki with the help of one of your agents called abhi who answered many of my questions,he made the booking really easy and stress free for me and deserves recognition for...

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Lory Garcia

Posted on 12 Apr 2013

ive got very good assistance in my booking last time...ive already recommended hoodaki to my friends...keep it up..

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Kavita Tambe

Posted on 11 Apr 2013

I booked tickets through Hoodaki today. it was my first experience and I was very impressed with the Service. Customer Services adviser Jenny was very efficient, friendly and helpful. She explored all...

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YOGESH THAPA

Posted on 09 Apr 2013

Michael is exceptionally professional in dealing with his customer, a great asset, I wish him success and I am sure you will be proud to have him in your team.

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SAMUEL TRANTER

Posted on 08 Apr 2013

Thankyou James for your help in finding flights to South Africa that suited both the time frame and the budget I had available. Very professional manner. Everything explained clearly. Promp response....

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Kim

Posted on 08 Apr 2013

Mark has been a great help searching for an alternative flight when the offer I wanted was not available anymore. He was professional and spent a lot of time finding the deal for me that i chose in th...

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Marie

Posted on 08 Apr 2013

I have recently purchased travel tickets from this company (after looking at many others) for a reasonable price .the way the travel consultant handled my request was excellent.I am personally thankfu...

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eric wachira

Posted on 06 Apr 2013

i have dealt with you before so am not going to make any issues as am always happy to deal with you and the service is always excellent thank you

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David Simmonds

Posted on 04 Apr 2013

I was very happy with the service and help I received from james with my booking to new Zealand and will use your service again thank you

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R Jesudass

Posted on 02 Apr 2013

I am really impressed with the efficient,friendly service given by James.Thank you James.Keep up the good work.

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Dianne Doctrove

Posted on 01 Apr 2013

I would just like to inform you that I recently booked a flight with yourselves for my daughter. The customer service I received from Kate was exemplary. Kate was very professional and patient. She se...

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Anjali Moony

Posted on 31 Mar 2013

fantastic n friendly customer service. looking forward to book again wiz u guys. keep it up. ive really appreciated. thank u

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