Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

Rodney was fantastic and really helped me with placing my trip, he thoroughly researched it and made sure I was well looked after and kept in regular contact.

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I would like to thank Nick for all of the assistance that he gave me while booking my families tickets, he was very pleaseant to deal with. I would certainly use you again.

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Hi Miles, I have been booking holidays for the past 20 years and your booking is the best so far. Pleasant and ever helpful offering alternates, answering all my questions. This was a service I will...

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I would like to inform you that my recent experience of booking a ticket with one of your representatives, Kate, has been a wonderful experience. Kate has excellent communication skills, patience and...

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Hi Vikas Just like to say thank you very much for helping me with my holiday booking to Bangkok and Dubai. You have been the most helpful person at hoodaki throught the whole booking process and I cou...

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thank you very much for your prompt service i had booking flights to Bangkok. the experience was quick and easy . this is my second year of booking with Hoodaki and last years booking went very well....

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i found it very easy as i was made 2 feel very relaxed by vikas not only did he find me what i was looking for he also had time 2b friendly with advice on my trip.couldn\`t have been more helpful just...

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Hi Eddy, We are very happy with the service and mostly the price we paid for my ticket, the conversation via the phone was extremely curtious and very friendly we would recommend your service and comp...

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Eddy was fantastic example of customer service would recommend your company to others once again thanks for your delignce

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we have received superb customer service, when booking our flights with you! james hookai was very helpful. and and we are more than happy to use your company again!

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I dealt with Sarah, she was extremely polite and patient with my enquiry. Nothing seemed too much trouble. When she said she would email - I received an email. When she said she would call, I recei...

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With all due respect the gentleman who saved me was extremely helpful and had time to listen to my problems and patiently managed to come up with a solution that worked .That is what I call excellent...

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I\`ve been using Hoodaki agency for a couple of years now - always going through James. He always takes care of all of my requests to a high standard. I know I\`m very demanding and a lot of my travel...

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I was very impressed with the speed of your service. Your agent, Chris, was very helpful and addressed my request straight away. I had made an enquiry, booked, and received E-tickets within 24 hours...

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I booked 3 flights today through Hoodaki with sales consultant Yana. She was very kind and helped me to book my flights. I did find the communication a challenge, I am not sure whether it was because...

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I wanted to sing the praises of your representative , James who patiently and expertly guided me through booking flights from UK to Australia today. He was able to offer some first rate advice and gav...

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My initial contact was with Michael he was very helpful indeed and got us a very good price. Thank you very much.

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well what can i say the best severs anyone can say anna was a star everythink i need to go and get wife can not thank her she was just the best 10 out off 10

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Good morning to you at Hoodaki Just to let you know that i was very pleased with the way i was looked after by Mac he was very patient while we sorted my booking to Australia, but in saying that i fel...

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Thankyou to mac for getting exactly the flights we wanted at a good price. Hoodaki is much better than other sites we visited. Well done.

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The service was extremely good; Anna was great at finding me a good price for my flight, checking for what I asked and what would be suitable for me. Hoodaki were quick to provide a helping hand when...

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I got in touch with Hoodaki for flights from the UK out to Bali because they were offering prices at about £100 lower than everywhere else. When I phoned up, I unfortunately couldn\`t get the lowest p...

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I am delighted by the attention and service I received fron Chris yesterday for booking my seat to Karachi.

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The service I received, really was second to none. I used hoodaki 2 years ago and was treated exceptionally well, that I had no hesitation in coming back. What was really special was the attention Vik...

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I am quite please with the service during my time of booking my tickets. The service was very useful and the information provided was clear and done in a very professional and helpful way. I will be u...

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Thank you very much for finding a cheaper flight than the high street travel agents, it was good to talk over the phone and help step by step through the whole booking and saved me £ 225.00 once again...

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Hi I was very satisfied with the service I received from Abhi, both on Internet chat and on the phone. He made the whole process easy considering I am in Australia dealing with him in the UK

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Since 2009, I have been receiving excellent customer service from Rodney. He is always patient and helpful in his support, even when I become frustrated. I will continue to book my flights with Hoodak...

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I was very happy with the service provided by Sid whom went out of his way to search for cheaper offers and called me back several times, continuing to search for the best deal for me with the dates I...

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I was very happy at the service I received from Vikas, he spent time searching other dates when my first choice was unavailable .As you know I have booked with your company before and that shows I am...

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I pleased to tell you - we have received a good service specially Eddy he was great me he managed to get us a booking in short time thank you for all your help Eddy

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Booking with hoodaki is always a pleasure, the staff you speak to on the phone are always very friendly and always ensure you get the booking you want at the best possible price they find and they don...

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I was most pleased with the help and assistance received from Kate. Not only was she quick but she was extremely knowledge and was able to provide me with a flight within my budget . I will certainl...

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I am pleased to provide a feedback on the excellent service I received from tow of your operative during purchase of my flight tickets reference above. I found Rose particularly helpful. She took time...

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I was impressed by the service that I received at Hoodaki. I spoke to Ronn and was able to get back to him time and time again using his number rather that speaking to a different operator each time....

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Gentlemen: I wish to comment on the fine service I have received from Nick at Hoodaki whilst trying to book my trip to Canada. He not only saved me quite a bit of money but he was so patient with me...

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dear sir, I recently booked my flight with you ..Rodney very helpful and very polite.. thankyou ..i shall use again...

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I feel that the service and advice received from James was to the highest standards...I have booked with yous before and would certainly book with Hoodaki in the future...Thank you for the great assis...

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James was extremely helpful and patient , always looking for the various flight times, days and different variation\`s requested . he called us back without delay . definitely use this service again ....

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I\`m happy that I booked with you my flight yesterday, the staff are friendly and communicate well. I\"m happy that I\`ve booked with a lower price, even it is only a lower bit than announced, but I s...

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I would like to say thank you for jenny of hoodaki, she is very accommodating, willing to help to look for another cheap flights, lots of patients!

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I spoke to Sid and he gave me a good fare on Swiss Air. He was polite and courteous at all times and provided very good customer service. I have booked with Hoodaki before and I would recommend you t...

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Just to let let you know I have dealt with Hoodooki in the past and have always had positive results. Your consultants have been most helpful in getting me the best possible deal. Thank you for your s...

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I recently booked a flight to Barbados with your colleague Roney and am pleased to say that he was very helpful, as indeed your colleagues have always been in the past when I have used you.

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Hoodaki made it very easy to book my flight and also went out of their way to find me the cheapest flight possible. Im very happy with the service i received and would certainly book flights with this...

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Well i can only appreciate the moment when i was with Mr.Sid who was very friendly and proposing good options according to our budget.it was really encouraging and I would recomend this website to an...

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Your service was excellent. You found the right flight for us for the lowest price possible.You were also very courteous and patient all through. Booking the flight ticket with you was a pleasure.

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VIKAS IS AWSOME AND DESREVES A PAY RISE AND A MONTH HOLIDAY!!!!! very helpfu patient and human good vibes!!

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Axel was a wonderful customer service representative. Even though I was calling from abroad, with a bad connection, he was very patient with me. He made sure I got the right flight and was also extre...

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Vikas was very professional and helpful and sent through all the documentation straight away and then the E Ticket. Thank you :)

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