Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

I found the customer service at hoodaki very helpful, my consultant was extremely patient and found me the best deal he could, very happy with the service I received and also the contact with the serv...

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I was very impressed with the level of service and the solid advice offered by Jenny at Hoodaki. The initial contact came about through friends of mine who were \`served\` by Jenny in the past. She g...

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James worked really hard to get me a booking that was convenient to me. I have booked with Hoodaki many times and the service has always been good. As such I would like to suggest some kind of loyalt...

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I was very impressed with your customer service. Kelvin was most helpful, patient and very polite, he is a credit and an asset to your company.......thank you Kelvin

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I was helped to find a flight by Katie, who was very well mannered, pleasant and polite. She was extremely helpful and patient and happy to let me make up my own mind about the flights bought. I have...

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Dear Roger Thank you for the e-ticket. I \`ve been booked the air line ticket with Hoodaki for many time,since I travel at least 3 or 4 times now. I would like to let you know that I am well please wi...

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My Sister\`s Wedding!! I am the biggest worrier in the world about being scammed out of my money, I spend ages doing research.. Hoodaki were offering us a cheap deal to fly to Australia in December, a...

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I received the best deal and flight options were explained well. Also the process of payment for the service was well explained making. It was all hassle free.

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Your customer service was excellent, helpful and very quick considering I approached your agency at the last minute for a ticket. I am impressed.

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Your services is very much applauded! I feel lucky to have found the most reasonable airfare from your travel agency...and yes, your travel agent, Mac was very helpful when I asked him to help me and...

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This email is congratulate Rodney on the excellent service he provided. He took time to explain the pros and cons travelling with the various airlines .Provided the various costs to fly to Cape Town....

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Jenny was patient, listened well and found a better flight deal for us than the other two sites we visited.

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I would like to let you know that I have kept Hoodaki bookmarked on my computer since I booked a flight to South Africa with you a couple of years ago, because of the friendly, courteous and efficient...

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hi, just want to say i was very happy with everything to do with you booking my flight,. i always used southall travel before, but now i will always call hoodaki first in future, so thank you again ro...

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I originally booked to travel to Adelaide for a month, beginning in September. However my daughter in law had complication during the latter part of the pregnancy which could have led to organ failure...

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Rodney has given me rates no one else could give ... Twice! Helps with the dates. Comes back soon with the required dates and is genuinely giving good service. Well, I did shop around even with contac...

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i wish to inform you that your booking service was of great value and shall not hesitate to do any other future business.

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It was a great service from Mr.James. He was so polite, pleasant and patient in taking my details and booked the ticket what I expected. Overall, I am very much impressed with the service and will re...

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I was very impresed as when i looked for a flyght yours was cheaper by at least £200 pounds,even though my flight was cheap your customer car was top class and very profesional.On my stay in s africa...

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The online chat service worked well and your sales representative Nick was clear, courteous, and made the booking process go very smoothly. This is the second time I\`ve booked tickets with Hoodaki an...

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Hoping the flight goes well later in the year, but the service and proffesionalism shown by Sam has been outstanding. All questions answered quickly and all changes of flight times told to customer we...

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thank you very much for this - it will greatly help me with my insurance claim - can I take this opportunity to say how impressed i have been with your company and the overall itineray that you provid...

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I\`ve recently booked a flight through one of your agents...Jenny. I was extremely happy that I got to work with her. She was both accommodating and courteous, which is not always the case when dealin...

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Thank you for quick and attentive service, phone calls followed up as promised and patience when dealing with a novice computer user.I would use you again as James was very helpful.

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Received excellent deal with a top rated airline through Hoodaki. There was always someone on hand to answer any queries and all agents I dealt with were very efficient.

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Have been using Hoodaki for 2 years now. They\`ve usually managed to beat flight prices found elsewhere on the net. Whilst the service can be patchy at times (mostly the personnel work in shifts such...

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I needed a basic 2-week return ticket Manchester to Bali but prices were high. After a TERRIBLE experience with the diabolical Travelhouse UK on a previous trip (do NOT use Travelhouse UK!), I was a b...

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Happy with the help I received and the questions that i asked were answered well. Great help. Thank you. 10/10

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Dear Mr .Abhi, Sorry for the the delayed feed back. Anyway thankyour for your help as member of HOODAKI. Your behaving was very excellent also Hoodaki\`s service. That is why I have already introduce...

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I would like to take this opportunity to thank Preeti for all the help she gave us concerning the booking of our flight from Aberdeen to Cochin. We booked through Hoodaki last year (Reger) and receive...

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Thank you so much for your assistance in booking our tickets. We did originally try to book through 9flights but they were so unhelpful that I contacted yourselves. This is the second time we have boo...

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I am a Science teacher and I was given the difficult task of booking a school trip to Shanghai for six students. Once I had the date information I was advised by a colleague to try your company for bo...

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Ben was very helpful with my recent booking of flights to Australia. No complaints, reasonable price and no problems encountered. Overall a relatively painless experience. Would only say maybe let peo...

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Kate performed miracles in finding the most competitively priced options for my daughters flights to New Zealand, I intend flying to Auckland Feb to April next year in Business and will look forward t...

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James was very helpful getting the tickets. He provided good flight times and good alternatives & was polite at all times. I spoke to 4 travel agents and he was the only one to call me back when he sa...

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Thanks a lot that we\`re able to get a good deal booking with a very great help of one of your staff-\tJenny, she was so patient in looking for a better deal and date that we want to travel. I find it...

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This is my second booking with Hoodaki and was impressed with the courteous, friendly and sincere service from Abhi. There was no hard sell and the conversation was one you would expect from a friend...

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Hi, I called Hoodaki for flights to the far east and I received and great price from James with a professional and friendly service. Thank you Hoodaki you done it again.

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Dear Kate I would like to comment about the service I got from you. I know that it was a late request. You held the seat for me as I was coming back to you the following day. However it is the second...

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I have booked with this company once before and I would say that the service has improved. This time the operator Jenny was extremely helpful supplying the various dates that I requested so that I cou...

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I am providing feedback for the service I have got from James while booking the tickets for my family’s trip to India. I have been booking with James for a couple of years now and he has now become my...

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Your agent Kate was most helpful with my booking and would use your agency again in future to book flights.

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just to say thank your help which was great in booking a tickect for me.once againg, thnx for patience and time you spent in clarifying matters and searching tickets foe me.wish you the best in your...

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I booked flights to india for my family of six..all my queries were patiently listened too and answered promptly .. solutions were offered for all difficulties..hats off to hoodaki..and thank you for...

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I just booked a three flights to Luzon Island,Philippines and I found Hoodaki .com a very helpful and reliable agency,specially their agent called JAY. He was very patient with me while I was giving...

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Hello,I am just replying to your email sent to me regarding customer service, I have used hoodaki several times for flights to Bangkok, and everytime I do I am very satisfied.. The staff always list...

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I was recently served by Jenny for booking air tickets to India and she was very helpful in finding me a good deal.

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Jenny was very helpful to me. She took it upon herself to manage my travel arrangements at a decent price. She contacted me as soon as possible when something went wrong with my reservation and made a...

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I recently bought tickets to Kathmandu. The person who dealt with my request was called Mac. He was very both helpful and extremely polite. He called me back when he said he would and was very help...

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I will like to say a huge thank you to Suzanne for helping me to arrange my trip and for all her hardwork. Thank you Suzanne.

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