Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

ronn was very helpfull and plesant to deal with, i travel to many places in the far east and australasia,next time i require a flight he will get first call

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Most impressed with the service I have received from James. The response and reassurance were very good. Thankyou and I will definately book through yourselves again.

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I would like thank James for all the help he gave me when booking my flight, he was extremely patient and considerate, Having rung other travel company\`s before yours, I found James to be the most...

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Nick booked my tickets to Johannesburg and Botswana. He was very helpful, knowledgeable and courteous. He was very patient as I had to change the dates a number of times. I will certainly book again t...

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First of all let me commend you on the excellent work carried out by your Suzzanne in dealing with my ticket to Bangalore She was: cordial, listening to my request patiently, suggesting the best possi...

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This is to confirm that the customer services that i received while booking for my flight was par-excellence. Indeed the customer service personnel who asisted me was so polite, kind-spoken and very...

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I booked 2 tickets to India with Hoodaki and the person who serve me was MAC. His telephone manner , and his product knowledge is very good. He send my e ticket as he promised on time. All in al...

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I am writing to appriciate all your help and effort in getting me the best possible deal on my air tickets. I really was pleased by your wish to help me in an emergency situation and keeping track of...

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I am writing to you about my booking with James,he was very afficiant and has done everything in his power to get my flights to Australia very pleasurable,I will use hoodaki again and will make sure m...

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hi hoodaki feedback ok from my personnal point of view for kelvin had a great phone manner and was extremely helpful i am saying this because i am not the smartest penny in the bucket so to speak and...

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I would like to take this opportunity to thank Ron for his outstanding way that he dealt with a purchase of 5 tickets to Cairo we are all travelling at different times and he sorted out my purchase wi...

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A short message to say thank you to Hoodaki and in particular to very helpful and friendly Katee. With this kind of service, we will always use Hoodaki as our first point of contact for travelling.

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This is just an e-mail to say how great the service i received was excellcent. Vikas was very polite,helpful and very professional. With the excellent service i received i will definitely be using hoo...

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The Service Ronn gave me was excellent. He has done everything he could to satisfy my needs. Really happy with the service and def will use your service again.

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we have recently just booked a flight with your company to thailand and we could not be happier with the service one of your staff members James provided, he had a great approach to the whole process...

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I am very pleased with your booking agent Jenny at Hoodaki, as i was struggleing to get a ticket since more then a week she helped me to book a ticket for my travel with my dates and timeings which i...

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I want to say that I had an excellent service from your partner Ronn, very helpfull and patient, he got me exactly what I was looking for and the price I wanted with nice manners. Keep him for good

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Thanks hoodaki, the service was very good and understanding, staff was very friendly and easy to deal with, and i will used hoodaki again thanks

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I would just like to say that the service I got from Ron today was excellent. He was very helpful, patient, efficient and very professional. I would use your company again, the prices were very good i...

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Hi, I have just received a great service from Jenny, she even stayed 2 hours extra and was suppose to be off shift at 4pm and its now 6pm. Very great-full of her.

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ALTHOUGH I TRAVEL ABROAD AT LEAST 3-4 TIMES A YEAR I STILL SHOPPED AROUND BEFORE DECIDING AND FOUND HOODAKI WAS OFFERING THE BEST DEAL SO THAT WAS THE FIRST REASON FOR BUYING MY TICKET FROM THEM I THE...

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Please note, I have just booked flights from Manchester to Bangkok with Jenny, the service and help given has been excellent and I will use Hoodaki again.

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I would like to thank ms suzzane for helping me with the booking,she sort things as quickly as she can,if she say she\`l call she always do.on the 14th may when suzzane was away those men who answered...

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Again a very good service from your man Rodney there, the only thing i would say is its a good idea to keep credit card details for the future but in this instant i have changed banks its not a proble...

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I was very pleased with Ronn, who was very patient when booking the flights on Sunday, he was very proffessional It\`s not the first time i have booked flights with Hoodaki. I hope to continue doing...

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Suzzane was very helpful and kept me in the loop throughout the whole process of finding me tickets through to receiving the actual e-tickets. I would definitely be using Hoodaki again. First class pr...

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I have found the service fantastic, staff very helpful and efficient, I would recommend and use your service again, many thanks Denise Smart- satisfied client

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Service received from Jenny this afternoon Polite ,patient and good communicator. Very helpful and very patient - willing to ensure that I got what i wanted. Will definately be booking with her again.

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I received an excellent,efficient and friendly service from Evon.My call didn\`t take long before my getting a good offer.I will recommend your services to my friends and family.I will use your servic...

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Very good service and quick , for what I wanted , a very pleasant telephone manner from suzzane and would recommend other people to use your company .

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Hello, I would like to provide excellent feedback for your agent Mac. Mac was a delight to deal with and a thoroughly professional travel arranger. He was meticulous with our arrangements and sourced...

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The customer service is excellent and till now I have booked tickets with other travel agents many times but I did not get this type of customer service that also over the phone!!!,the ticket booking...

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Thank you for your assistance in securing tickets to Uganda at a reasonable price. The service received from Nick was really friendly and I\`m hoping it will stay like that until the completion of the...

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James was very polite and very helpful,everything we needed to know was dealt with very professionally,communication was excellent, we are very satisfied with the service we received,and look forward...

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In response to your request for feedback, I wish to say that I\`ve been generally very happy with Hoodaki, having now used them for 3-4 times. The service personnel are polite, patient, and generally...

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This is the first time I have used hoodaki, and as long as there is not problem with ticketing, payment and getting the flight, I shall be very pleased with the service. Katie was very attentive, gave...

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I used your service recently and I am pleased to say that I have received a good service from your staff Jenny and Ronn. They are very patient and kind towards me as a customer. I hope they will keep...

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Thank you very much for the booking done by you and spending your valuable time on finding a good n competitive fare. Your customer service and friendly manners is much appreciated and would like to...

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MR RONN IS WELL GOOD TO CUSTOMERS AND HIS WAY OF APPROACH ATTRACTS AN AWARD. IF THE MANAGEMENT CAN ALWAYS HAVE PEOPLE LIKE MR. RONN, I BELIEVE ALL WILL BE GOOD. HE TALK TO ME VERY WELL EVEN WHEN I WOR...

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thank you for your assistance, i found you to be very helpful in finding the flights required, and ensuring all the paper work was correct and that the e tickets were received. i have used hoodaki / b...

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Thank you for the Excellent level of service ONCE AGAIN ! I think you need to employ MORE help ful and customer oriented people like Sean !! (Im sure that the company has !!)Last time we dealt with Ja...

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I certainly think Abi deserves a credit and promotion on the excellent service he has provided as well as searched the networking systems for great deal he has offered us. This is second time I have u...

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I am very pleased with the service I was offered by Mac when I contacted to book tickets to Kochi on the 12th April. His colleague was equally helpful.

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Dear Kate Thank you for your all your work you have done on these tickets for us. I look forward to doing more business with you in the future and, at this moment, believe I have succeeded in getting...

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JUST TO LET YOU KNOW, I RECEIVED EXCELLENT SERVICE FROM SID. HE WAS THOROUGH AND PROFESSIONAL IN EVERY ASPECT. I APPRECIATE YOUR SERVICE AND WILL HAVE NO RESERVATIONS IN RECOMMENDING IT TO MY COLLEG...

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Jay - Was super supportive and patient with our requests. We must have changed our dates 10 times over the last week and we finally managed to decide on our travel plans. I would highly recommend Jay...

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This is not the first time i have used hoodaki.Preeti was very fast and helpful gave us many flight options very well spoken . will definately use hoodaki again.Preeti was very good

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I can only say this was a seemless transaction ,the efficiency of the staff is second to none ,nothing was too much trouble even late at night. I would recommend this company without hesitation and t...

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Abhi worked incredibly fast to get a ticket for me with only a few hour’s notice. Not only that, he supplied me with a brilliant price – considerably lower than the competition’s. I would not hesitat...

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Strongly recommend this company! The customer service is great! Already recommended it to family & friends, the prices are excellent! Simply it\`s perfect company and the proof simply it\`s the fourth...

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