Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

I am pleased the way I was dealt with the booking and the service was quick and efficient and no doubt we will book with yourselves again.

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Thank you for helping me with the recent flight James booked for my wife. We have booked with you many times in the past and as usual it was friendly, very efficient and with competitive prices. W...

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1 Quick and reliable services. 2 Positive and supportive attitude. 3 Right guidance to customers. Overall fantastic, prompt and genuine response. Once again, Thanks for your assistance for my...

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Hi, thanks for a good value service and your customer care. The agent was polite, friendly and very informative. Also, thank you for warning me about any difficulties I may face with the flights and i...

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I would like to say that I am so pleased with the service received from Fred regarding my recent booking. It was a difficult situation as I had already booked my flight through another agency but wa...

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Hi there thank you so much for booking my flight to the phillippines on Jan the 11th the lady that booked my flight was named Anora she was very very helpful lady and the service she provided was seco...

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I am pleased to provide feedback on the service that Ronn provided me with. He was polite and pleasant at all times. Ronn went out of his way to help me, which I appreciate very much. As usual, Hoodak...

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Mr Alan, who assist me to buy the tickets to Bangkok,was extremely helpful and patient. I congratulate his service.

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On the 11th of November I called Davis to book a flight to Islamabad. He kindly searched for a suitable flight for the dates requested. I asked him to call me back in ten mins which he kindly did. He...

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have used hoodaki travel before and the service is excellent..well done..!!!

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On 25th Oct we had to re book flights to Abu Dhabi due to a train being cancelled from Wakefield to Kings Cross. We were extremely upset and worried that we might not be able to reach our final destin...

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I had a good service from Abhi who helped with everything with booking my flights to Africa! Many thanks I appreciate

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Axel was very helpful as it was a last minute booking he answered all my questions promptly Very satisfied with the service

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I`ve recently purchased air tickets to koh Samui from Hoodaki. I dealt with James who was very thorough and polite. If there`s one thing I hate it`s being pressurised but with James there wasn`t any...

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I must say the NICK, who was dealing with me on behalf your company , is very helpful and considerate professional. I am really thankful to him and your company as a whole.

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I would like say that I have received an excellent service from your team member Nick. I have always used Hoodaki to book my tickets and I would recommend it to my friends and family members.

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Very Gooid Service and Good prices for flights from Michael and he cannot do enough for me the customer and an asset to Hoodaki

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Alan, the agent was very professional and helpful, he took time to understand my requirements and did all he could to get me a flight within my budget and for the period I wanted. I will give him...

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The customer service provide by James was fantastic. He came across very nicely We would certainly like to book again with Hoodaki

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I was looking for an urgent flight to visit my father who was quite ill in Mauritius. I called Benz Travel agency and spoke to a gentleman called Axel. I personally found Axel very professional and ef...

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I would like to take the time to leave a review for Michael. My partner has used Michael on a number of occasions and came highly recommended. I experienced Michael?s services for the first time...

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I was helped on the phone to book a flight from Heathrow to Baltimore by Nick I don`t think he could have been more helpful, he got me the best deal and booked my customer care assistance because of m...

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I am very pleased with the customer care and service provided by Davis. He is very professional and efficient and provided information on the spot. Very pleasant to deal with. Keep up the good work...

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I`ve been using hoodaki for long periods of time, I find it too easy using hoodaki very good customer service and easy to talk with.

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I am a first time customer for booking a ticket via Hoodaki, I am very pleased to have booked my ticked with the company. The the person who dealt with my booking is Ashley she is so professional, pol...

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Very happy with the deals i get everytime i book a flight and the service were very helpful. Would recommend hoodaki.

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I am looking to book a flight from Kuala Lumpur, Malaysia to London. I would be grateful to hear from you.

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Thankyou James, This was the first time to get my family`s air tickets booked through your company. I was quite impressed as the information given was clear, our requirement was easily understood and...

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As usual pleasure doing business with you. I used Hoodaki last year for the first time and found the staff to be first class. I contacted Abhi again this year as he was very helpful, friendly and kno...

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Hello Abhi thank you for the wonderful service. I will highly recommend the service

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I would like to thank the Hoodaki team for the professional service offered in helping with my flight bookings. Your agent Alan was very thorough in finding me the right flight and fare along with th...

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Received excellent customer service from DavisHe made the whole process of booking flights and accomodaTion effortlessMuch appreciated and truly a wonderful service with a excellent employee

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Well organised, friendly and helpful staff. I was dealing with Ian, he explain twice all the booking procedure, was helpful to answer all questions. After completing all bookings he went over all stuf...

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Hi Michael, thanks for being so patient and helpful finding me a suitable air flight to Christchurch. I have kept your number in my \"little important numbers book\" and will use you again and recomme...

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It is my pleasure to give the feedback. Costumer service was very good and excellent we got the ticket in a reasonable price and I will always recommend to my friends and family.Once again I take this...

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I found Jenny very helpful when I was booking my flights.

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Very efficient and got lot of patience. Very smooth transaction she did withme. Gave me best deal which I was looking for. Going to contact her againnear future for my next trip deals.

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I am working nearly 5 years from customer service background and today I feels very proud that someone like Ronn who is so dedicate to help the customers and actually understands the needs of the cus...

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I had booked my tickets with Michael in your team and he was very nice. I would like to work with him in the future.

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I recieved a very professional and constructive call from ur agent Jenny..She is very helpful and friendly deal with me in an efficient manner, and provides me what i desperate want. Her customer serv...

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I was very pleased with the service provided to me by Michael. He is patient and willing to do the best for the customer.

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I recently booked a return flight to SA through your company and I was more than pleasantly surprised with the excellent, no nonsense/hassle service I received. I spoke with a pleasant, informative ma...

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Thank you for a wonderful service, Jenny was very helpful and I didhad a lot of things I wanted for my long flight. She did it all withoutany hesitation and I am sure the best prices aswell.

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Just a word to say I was impressed with Alan`s service and persistence to find what I was looking for. After many calls to other companies it was a pleasure and relief to transact with him.

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My recent booking of a flight to mumbai - Alan was very helpful, friendly, professional and found me a great deal. I will definitely book with you guys again.

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I found the staff member (Nick) both polite and very helpful...the whole thing was dealt with quickly and efficiantly... would use again...

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Hi, would like to say, was pleased with the service from Alan at hoodaki, was helpful and informative. Thanks from mick

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I am very pleased with Jenny she is a good sales person pleasant and wellmannered.

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I would like to say how excellent the service from you and your staff member Ronn over live chat, and phone. He took the time to find the very best available flight and found the exact requirements f...

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Your customer service staff Roger is excellent, super. Really speedy and efficient first class service. Highly recommendable

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