Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

Ronn was very helpful in making a booking for me. He has also helped me in the past so I always call him when I need to go India

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I have had great service from both jay and Kate booking my flights to Kenya. I love Hoodaki as I can book a flight, pay deposit and pay the rest at a later date. Thank you so much for everything and k...

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I will not fail to comment that your booking staff that attended to me was excellent. Her communication skill was wonderful and she prove to be a good business lady. Her approach made me do all m...

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EXCELLENT SERVICE FROM HOODAKI, PROMPT RESPONSE WHEN I CALLED TO ASK QUESTIONS, AND HELPFUL STAFF KEEN TO SORT MY ISSUE OUT FOR ME. KATE WAS PARTICULARLY HELPFUL. I WOULD CERTAINLY USE HOODAKI AGAIN.

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Good price and service from Davis.

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To whom it may concern. I had a very pleasant experience with Fred. He did everything to help me get tickets from Edinburgh to Bangkok. He gave me many options for a ticket and in the end I got th...

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Thank you very much for helping me book flight tickets to Goa. You were a great help and delivered wonderful service. I look forward to booking my next flight tickets with you in the future.

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Thank - you for arranging the flight for my family to Goa - India and giving me the very best deal. Your customer service is legendary, you made me to return to you to arrange my family travel plans....

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This is to convey the excellent service I have received from Kim. She has been very polite, punctual, sincere and sensitive. I think she is an exceptional employee and an asset to your organisation.....

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Keith is a wonderful person. He really made genuine efforts to get us the tickets that we wanted. He is very patient, polite and resourceful. It has been a great pleasure dealing with him. Look forwar...

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I would like to give my feedback on tickets booked from London to Bengaluru (India) on 10th Oct 2016. I commend Keith for displaying good amount of patience, explaining various ticket/flight option an...

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I rang your office with an enquiry this afternoon. The agent named Anna took the call. I did not have the information she needed to locate my reservation so i said I will call back. She then said th...

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Excellent service! We have been using Hoodaki for about 10 years now. The agent, Harry was very patient and understanding.

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I?ve been using Hoodaki for a few years now but quite recently, I had the pleasure of Jenny?s excellent service! She not only understood our needs to book an affordable trip but actually found us bett...

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It was a very good experience dealing with your company, I managed to get a good deal and I was happy with the service I received from the company staff especially Lisa who was very helpful and concer...

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Thank you for your excellent service.

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Thankz to lisa she was very helpful....

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Thank you for your fantastic service as I was booking my ticket

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I was attended to by Axel, who was good and very nice spoken and very supportive. He took his time to go through all I asked of him. And I have no any reason to grudge him as he has a good custome...

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Gave us excellent service Seats in Aisle to be confirmed

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The service I have received from Kim at Hoodaki is non the less but only exceptional, calm, informative and full of patience which we do not get in these days. I have already recommended Kim and her...

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I use Hoodaki for all my long haul complicated travel for many years. I have used hoodaki to book for my family and friends. The prices are very competitive! I always find everyone very helpful. This...

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I am very pleased with the way my booking went. bill was very good and did everything he could to help me find the flight is was happy with.............. thanks bill u where great

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My name is Pratik Undhad and I just used service from Jenny in order to book flight tickets from Glasgow to Ahmedabad. I have to say that Jenny is very good communicator and friendly with the customer...

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great service from Andrew thank you!

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I was pleased with the service for booking my ticket. I received useful and instant help from Andrew who with great patience.

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I have booked a flight London to Sao Paulo, return. with HOODAKI. In spite of recent price increases the agent was able to find the same flight with another company on slightly different dates which I...

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I would like to thank James for the patience he took with me in making everything so easy for me have printed off my e ticket.

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I would like to thank you all and Mac in particular for the wonderful service we have received. Mac is one of the politest people I have ever spoken to and offered amazing service providing the packag...

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I really appreciate the services given by Mr. Andrew. He looked after me in finding the ticket with patience and with professional way. I will recommend my friends.

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Very happy with the service given by Kate regarding our tickets to Perth. She was very helpful and did her best to get the best deal for us. She was polite and very understanding. She did her best to...

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This is my first experience of booking with Hoodaki ? I have had and used a travel agent for over 30 years in Manchester as I am not very keen on booking over the internet ? unfortunately my travel ag...

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Dear Kim would like to thank you for helping me book my ticket to the Philippines, you are are very good worker and very helpful and willing to do as much as you can whatever your customer ask's, will...

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I had excellent service from Ronn.

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Overall positive experience booking through Hoodaki/Benz Travel. However when you put in destination and required flight dates on the Hoodaki website, the quoted amount shown is quite different (lower...

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The service was very good and the price very competitive. Thank you for being patient with me.

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I was very happy speaking with Andrew and i am a very happy customer. Andrew was very helpful, polite and clear. I would most definitely use Hoodaki again and recommend your services to my friends.

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I rang to find out information on flights. And i spoke with Jenny, she was extremely helpful, listened to all my requirement. This was the first time i have used Hoodaki, I am extremely impressed with...

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excellent service provided throughout process. Kate was very helpful and polite. really like his services. thanks

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This is just to feedback that the service I received from Jenny was great, friendly and very helpful.

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Excellent service from James, thank you! Recommended my family to book with him and they did! Thank you James!

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I was served by Jay. He made booking the flight ticket seamless. It was easy talking to him. He seemed knowledgeable and helped me find the best deal that was available. Excellent service. Well...

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Would like to thank Kate for her professional and understanding attitude It has been an effortless and fair transaction Will definitely call Kate for next family holiday Also would definitely be recom...

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To whom it may concern, I recently booked flights to Kenya with Hoodaki. The telephone operator Ron, was most helpful, taking the time to listen to my requirements and finding a good deal for my f...

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We are very pleased with the flight and hotel arrangements that have been organized for our forthcoming trip to the Philippines and Malaysia. The service provided has been first class and very efficie...

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Thanks to Jay for getting me the best priced ticket for less connection time to South-Africa for my December trip. He was very professional and polite throughout the whole booking and got me the best...

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It was superb and excellent service ever have from eticket provider, Mr Andrew given an excellent support and provided all the confirmation and related information very excellent way and very fri...

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I book an online ticket with the agent Jay and the service provided by said agent was excellent. He was patient,pleasant and very informative. I'll rate him 10/10

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Feedback about Kate, the way she speaks to customers really appreciated. And Kate is trying her best to make us to get the ticket from her, she also trying to understand us. Good have a sales person l...

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I bought the tickets from Hoodaki. This is just to give feedback of the services I received. I dealt with Kate, she found me the best cheapest flights with excellent customer service. I was impre...

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