Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

I booked thru Jenny and she has been so helpful to me all throughout the process.i will definitely book with you again. thank you Jenny.

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After a very hard time contacting other agents to get the best deal, Davis was very helpful and patient and managed to give me the price I wanted. Hope to use his services in the future.

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It is been a real pleasure for me and all my family members to deal with Hoodaki and specially Mr.Ronn who always takes personal interest in planning and organizing tickets etc. We always feel we are...

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There was some confusion around my booking this time around and Alan resolved the situation fantastically. He smoothed out all creases of any problems made difficult time for me very simple. Excellent...

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Great service .Abhi so helpful and patient.would use website again.

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I am happy with the service I got from James. After we agreed on my flight and paid for it, he sent the e-ticket as soon as possible. I did not wait for days to receive the e-ticket like before. He is...

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Excellent service and good dealing with customer. 10 out of 10

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Ronn was very helpful in making a booking for me. He has also helped me in the past so I always call him when I need to go India

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A big thank you to Kim for a very good service.

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Just to mention I dealt with Jay today, who booked a flight to Trinidad for me. Jay was very helpful, he was willing to look at alternatives for me and hold on while I checked dates out on my side. I...

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Kate is very good and helpful she's booked 3 trips to India I shall always book with kata and hoodaki

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Kim helped me with my trip to India and was very helpful. It gives me confidence to recommenced Hoodaki to family and friends.

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Service we received from Daniel was excellent.

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I'd like to comment on the service I have received from your service today. My partner referred me to this service and I have to admit that the quality of the service has been simply awesome! The pric...

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I have had the pleasure of speaking with one of your operatives by the name of Harry. He has been a true gentleman very polite very patient and extremely efficient. We had a difficult itinerary and...

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ABHI from chat is brilliant and very helpful. Thanks so much . i make everything without any problems.

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Keith the representative was very helpful and thorough.

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Had a brilliant flight adviser when i phoned named Alan...Ask for this guy...He found the flight i wanted the flying time i wanted and a price that beat anything i searched for prior. cheers ALAN

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Hi I don't have much to say guys but i was so happy with your support and advice and information and everything was fine. Thank you for your help .

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Alan has been very helpful and patient when i did my bookings! And I am very happy with the flexibility of my payments. Thank you very much

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Excellent customer service, really helpful in terms with our booking and really pleased with the outcome. Definitely would recommend to others. Thank you so much for your time and help today.

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It has been a pleasure arranging our trip to Melbourne with you Davis. You were keen to do your job well and quick to respond with any issues. We are looking forward to our holiday. Many thanks for...

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fred and kim they were both efficient and supportive

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Your staff member was fabulous, putting in so much effort to find the right deal. On top of that they were due to leave the office on completion of the booking but stay to get everything sorted. Ext...

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I am very satisfied with your services.

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Harry was very helpful, i am sure to use this service again. Thank you

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Amazing Service! Keep it up! Cheers

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The young lady I talked to on the phone was very helpful jenny was her name she couldn't do enough for me keep up the good work excellent service many thanks

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Kate was amazing! I had a lot of stressful call with many agents before who were very rude and unwilling to help. Help made me feel relax and i did not have to stress she did the best she could and I...

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I was very happy with the service I received when booking a flight for my husband .I found kate to be very helpful and courteous at all times.I would hope to book with her again in the near future.

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Excellent service & went out of his way to allow me to pay the least deposit for my flight .

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Mr . Jay is pleasant person and helpful. I inquired specifically for change of flight date on return journey . He mention of change charge ticket class difference but in condition of ticket none ch...

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hi patrick ,thanks for your great service. santhosh

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Thank you Abhi for your help and patience in looking for a suitable flight for us. You are a good business man operating with speed and efficiency.

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I was served by Jenny on my booking. She was polite, calm and confident throughout my booking.

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I am contacting you to express my sincere gratitude and appreciation for the hard work put in by fred who dealt with our booking to Australia. He was very helpful in offering us an initial flight on...

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I'm very pleased with Mr.Luke who was very helpful and patient. Mr.Luke was willing to help me give the correct information and checked all the details with care. much appreciated.

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Just wanted to thank you all for sorting out my flight booking for next year, as is usual with booking through Hoodaki always a pleasurable experience with friendly customer support and the ability to...

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Abhi was very professional and offered great customer service. I rang to obtain a flight and that I did all be it not the two I mentioned. Clearly they had gone! Abhi listened to my requirements and p...

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Just to say that your service has been good and efficient. You have shown patience and answered the queries well. I will definitely recommend u to friends and family and will also use u again.

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Excellent service. Good price

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Just to let you know that me and my husband was happy and satisfied with regards to the service of Jenny and Ronn. Jenny helped us most in finding a good deal in buying an airline ticket.We really app...

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The two telephone conversations were both helpful. There was no pressure to purchase. There was clear information regarding times and dates. I especially appreciated the searching for the best times...

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I am pleased to say that the service I received from Jenny was curious, prompt and very efficient. The dealings I have had with Hoodaki was a great experience and I shall definitely be using their ser...

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I would just like to say that booking to go to Cambodia with James was easy. He was more than helpful and everything went very smoothly. Hope the flight goes the same way.

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Hi I have received service from Kim I can't explain in words out standing I'm booking my flight from many travel I found completely different experience from Kim she did everything what I asked her to...

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I am Ajay Kumar.. I am extremely happy with the manner in which Fred dealt with me in finding a suitable journey itinerary.. He was willing and keen to listen to the requirements as proposed by me an...

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Kim had polite & good telephone manner. She was patient to answer all my inquiries. I am happy to use Hoodaki again.

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It was a wonderful customer service given to me by Mr.Keith from Benztravel. I wish all the best and to the Benztravel Good service.

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We have booked our flights with the help of Jenny. We would like to her for the first class and helpful service she afforded us. Excellent service thank you.

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