Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

Received excellent deal with a top rated airline through Hoodaki. There was always someone on hand to answer any queries and all agents I dealt with were very efficient.

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Have been using Hoodaki for 2 years now. They\`ve usually managed to beat flight prices found elsewhere on the net. Whilst the service can be patchy at times (mostly the personnel work in shifts such...

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I needed a basic 2-week return ticket Manchester to Bali but prices were high. After a TERRIBLE experience with the diabolical Travelhouse UK on a previous trip (do NOT use Travelhouse UK!), I was a b...

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Happy with the help I received and the questions that i asked were answered well. Great help. Thank you. 10/10

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Dear Mr .Abhi, Sorry for the the delayed feed back. Anyway thankyour for your help as member of HOODAKI. Your behaving was very excellent also Hoodaki\`s service. That is why I have already introduce...

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I would like to take this opportunity to thank Preeti for all the help she gave us concerning the booking of our flight from Aberdeen to Cochin. We booked through Hoodaki last year (Reger) and receive...

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Thank you so much for your assistance in booking our tickets. We did originally try to book through 9flights but they were so unhelpful that I contacted yourselves. This is the second time we have boo...

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I am a Science teacher and I was given the difficult task of booking a school trip to Shanghai for six students. Once I had the date information I was advised by a colleague to try your company for bo...

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Ben was very helpful with my recent booking of flights to Australia. No complaints, reasonable price and no problems encountered. Overall a relatively painless experience. Would only say maybe let peo...

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Kate performed miracles in finding the most competitively priced options for my daughters flights to New Zealand, I intend flying to Auckland Feb to April next year in Business and will look forward t...

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James was very helpful getting the tickets. He provided good flight times and good alternatives & was polite at all times. I spoke to 4 travel agents and he was the only one to call me back when he sa...

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Thanks a lot that we\`re able to get a good deal booking with a very great help of one of your staff-\tJenny, she was so patient in looking for a better deal and date that we want to travel. I find it...

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This is my second booking with Hoodaki and was impressed with the courteous, friendly and sincere service from Abhi. There was no hard sell and the conversation was one you would expect from a friend...

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Hi, I called Hoodaki for flights to the far east and I received and great price from James with a professional and friendly service. Thank you Hoodaki you done it again.

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Dear Kate I would like to comment about the service I got from you. I know that it was a late request. You held the seat for me as I was coming back to you the following day. However it is the second...

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I have booked with this company once before and I would say that the service has improved. This time the operator Jenny was extremely helpful supplying the various dates that I requested so that I cou...

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I am providing feedback for the service I have got from James while booking the tickets for my family’s trip to India. I have been booking with James for a couple of years now and he has now become my...

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Your agent Kate was most helpful with my booking and would use your agency again in future to book flights.

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just to say thank your help which was great in booking a tickect for me.once againg, thnx for patience and time you spent in clarifying matters and searching tickets foe me.wish you the best in your...

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I booked flights to india for my family of six..all my queries were patiently listened too and answered promptly .. solutions were offered for all difficulties..hats off to hoodaki..and thank you for...

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I just booked a three flights to Luzon Island,Philippines and I found Hoodaki .com a very helpful and reliable agency,specially their agent called JAY. He was very patient with me while I was giving...

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Hello,I am just replying to your email sent to me regarding customer service, I have used hoodaki several times for flights to Bangkok, and everytime I do I am very satisfied.. The staff always list...

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I was recently served by Jenny for booking air tickets to India and she was very helpful in finding me a good deal.

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Jenny was very helpful to me. She took it upon herself to manage my travel arrangements at a decent price. She contacted me as soon as possible when something went wrong with my reservation and made a...

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I recently bought tickets to Kathmandu. The person who dealt with my request was called Mac. He was very both helpful and extremely polite. He called me back when he said he would and was very help...

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I will like to say a huge thank you to Suzanne for helping me to arrange my trip and for all her hardwork. Thank you Suzanne.

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ronn was very helpfull and plesant to deal with, i travel to many places in the far east and australasia,next time i require a flight he will get first call

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Most impressed with the service I have received from James. The response and reassurance were very good. Thankyou and I will definately book through yourselves again.

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I would like thank James for all the help he gave me when booking my flight, he was extremely patient and considerate, Having rung other travel company\`s before yours, I found James to be the most...

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Nick booked my tickets to Johannesburg and Botswana. He was very helpful, knowledgeable and courteous. He was very patient as I had to change the dates a number of times. I will certainly book again t...

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First of all let me commend you on the excellent work carried out by your Suzzanne in dealing with my ticket to Bangalore She was: cordial, listening to my request patiently, suggesting the best possi...

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This is to confirm that the customer services that i received while booking for my flight was par-excellence. Indeed the customer service personnel who asisted me was so polite, kind-spoken and very...

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I booked 2 tickets to India with Hoodaki and the person who serve me was MAC. His telephone manner , and his product knowledge is very good. He send my e ticket as he promised on time. All in al...

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I am writing to appriciate all your help and effort in getting me the best possible deal on my air tickets. I really was pleased by your wish to help me in an emergency situation and keeping track of...

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I am writing to you about my booking with James,he was very afficiant and has done everything in his power to get my flights to Australia very pleasurable,I will use hoodaki again and will make sure m...

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hi hoodaki feedback ok from my personnal point of view for kelvin had a great phone manner and was extremely helpful i am saying this because i am not the smartest penny in the bucket so to speak and...

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I would like to take this opportunity to thank Ron for his outstanding way that he dealt with a purchase of 5 tickets to Cairo we are all travelling at different times and he sorted out my purchase wi...

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A short message to say thank you to Hoodaki and in particular to very helpful and friendly Katee. With this kind of service, we will always use Hoodaki as our first point of contact for travelling.

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This is just an e-mail to say how great the service i received was excellcent. Vikas was very polite,helpful and very professional. With the excellent service i received i will definitely be using hoo...

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The Service Ronn gave me was excellent. He has done everything he could to satisfy my needs. Really happy with the service and def will use your service again.

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we have recently just booked a flight with your company to thailand and we could not be happier with the service one of your staff members James provided, he had a great approach to the whole process...

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I am very pleased with your booking agent Jenny at Hoodaki, as i was struggleing to get a ticket since more then a week she helped me to book a ticket for my travel with my dates and timeings which i...

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I want to say that I had an excellent service from your partner Ronn, very helpfull and patient, he got me exactly what I was looking for and the price I wanted with nice manners. Keep him for good

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Thanks hoodaki, the service was very good and understanding, staff was very friendly and easy to deal with, and i will used hoodaki again thanks

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I would just like to say that the service I got from Ron today was excellent. He was very helpful, patient, efficient and very professional. I would use your company again, the prices were very good i...

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Hi, I have just received a great service from Jenny, she even stayed 2 hours extra and was suppose to be off shift at 4pm and its now 6pm. Very great-full of her.

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ALTHOUGH I TRAVEL ABROAD AT LEAST 3-4 TIMES A YEAR I STILL SHOPPED AROUND BEFORE DECIDING AND FOUND HOODAKI WAS OFFERING THE BEST DEAL SO THAT WAS THE FIRST REASON FOR BUYING MY TICKET FROM THEM I THE...

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Please note, I have just booked flights from Manchester to Bangkok with Jenny, the service and help given has been excellent and I will use Hoodaki again.

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I would like to thank ms suzzane for helping me with the booking,she sort things as quickly as she can,if she say she\`l call she always do.on the 14th may when suzzane was away those men who answered...

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Again a very good service from your man Rodney there, the only thing i would say is its a good idea to keep credit card details for the future but in this instant i have changed banks its not a proble...

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