Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

I fly quite frequently to various parts of this small world but this is the first time I used Raymond Hoodaki for the reservation of tickets to Manila, Philippines. I was very pleased with the servic...

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this is the 4th time ive used james and to be honest its always a first class service from him highly recommnded

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I have booked a ticket through one of you member of staff called Stanley and i have experienced a great customer service and i think i would book my ticket from hoodaki in the feature again.

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I booked my flight with Evon from your company. I received an excellent service from him. He was knowledgeable, efficient, patient and courteous and filled me with confidence. He did credit to your bu...

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I would like to infirm you and thank Martin for all his help with booking my flights and car rental for my trip to Cape Town. Martin was so helpful from the beginning with sorting me out the best pric...

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Very Good Service,very friendly staff ,I will definitely come back to you and would recommend our friends to you.

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I have used hoodaki a few times over the last few years and have also recommended it to friends and family. the service is wonderful. i have no complaints. very efficient. no time wasting. simple and...

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The service provided by Stanley was good, efficient and proffessional. Even when I thought I was able to get a better deal elsewhere Stanley was able to provide a deal that met my needs.

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As my flight consultant. He was very helpful and spent a long timre trying to find the right flight details for me. I feel that he went above and beyond what i had expected and will, as a result, de...

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i booked my tickets for india yesterday with james . HE was extremely professional and helpful. Will definately recommend my friends to use hoodaki next time when they book their tickets.

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I found to be able to use the on line chat a very good help and found the travel agent James very helpful..he was informative when I wasn`t sure of coding for dates and seem to get the best price incl...

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On the whole I’m very satisfied with your service. Kate is very professional. I’ll not hesitate to use or recommend your services in the future.

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I am writing to inform you that Harry was extremely polite, helpful and patient while trying to find us a good deal for our travel. When my husband called hoodaki I told him it will be useless and you...

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It\`s really easy to understand and making my decision by talking to your customer service.I hope may have a good journey and also hope next time talk to you before making any plan to journy....thank...

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I would like to say that I have received excellent service from Jay with very prompt reply\`s to any questions I needed answering. I would definately recommend your service to Family and Friends. On...

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Recently served by Katie, making a booking to travel to Zimbabwe. I just want to comment that it was a smooth transaction and Katie was very helpful. I hope to do business with you in the future

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I just wanted to say that I found Kate to be very helpful with my booking today. Normally I am sceptical of using web sites that provide a price that needs to be confirmed over the phone because ther...

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I contacted Hoodaki and was promptly connected to Justin and from that moment it was plain sailing to obtain my Air Ticket to Sri Lanka. It was hassle free. This is the first time I booked on Hoodaki...

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i hav booked ma tickets to india quite a few times in d past also wid hoodaki.......n d customer service i get is highly appreciated.......jus yday i spoke to harry n booked a ticket n his service wa...

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Hi thanks for dealing with my request to book flighs to Hong Kong. The service I recieved was excellent and professional. Thankyou again for such good service.

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I would just like to say that when I booked my flights with you to Perth in Australia I was very pleased the with the service I received from Sid. I found him to be very helpful and patience with me w...

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Great service. I was hesitant to book because of the reviews but can confirm I was able to get good flights at a reasonable price and the process was efficient and smooth!

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The agent was very patient and friendly. Extremely helpful not like another agent spoken before promised to call me back never did. He was giving me more options for cheaper price and explained all...

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I was very impressed with the standard of customer service. Sid was very helpful and got us a fantastic deal on some flights. We will be viewing your deals before booking any other flights. Thanks

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Hello, Just booked a return flight ticket to Pakistan with LUKE. He was very informative and offered very friendly services. He listened to my demands and gave me options accordingly. Luke offered a v...

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Hi, Our agent was efficient and polite. This is our second time using you and we were pleased with the service. We will more than likely book via Hoodaki again.

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Really brilliant service!! very helpful operators,My contact was Mac,I can,t praise his Skills and his telephone manner enough,Thanks, very much Mac!

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Please be advised that I am very pleased how I had been dealt with both by Sid 2 weeks ago (talking about Emirates) on a Sunday by Internet screen talk and then secondly by Sarah on Tuesday 14th over...

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Thank a lot for this instant service, I really appreciate giving me all the correct information regarding times and other ticket prices. Seriously I received a very good customer service from one of y...

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Thank you for the extremely efficient and wonderful service. We were extremely grateful to have been able to get flights from our chosen airline at an extremely reasonable price and speed. Once again...

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I am pleased to say that dealing with Hoodaki has been a pleasure. Stanley, the agent dealing with my reservation, was very professional & efficient. Thank you very much Stanley & Hoodaki, I am sure w...

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Thanks Preeti for your help, we will refer you to all our asian community and friends, that you have great cheap tickets and that you have a brilliant fast-service

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Hoodaki have done well - the man I spoke to was helpful, hard-working and patient. You also managed to get the cheapest quote of any I had seen on the Internet. Well done

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Hi Thank you so very much for your customer service, \`James\` and \`Mac\` were both very helpful and found us what we believe were the best prices and best flight times to fit our slightly inflexible...

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I would like to inform you that your customer service, which I have received this time and also a few times previously ( I can\`t remember the dates)is very helpful, polite and satisfactory service....

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I have only good feedback. The consultant was polite and helpful and able to help with all my enquiries. The only thing I would add would be to change working hours to earlier eg. 09:00 am for easy of...

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I have just received very good service from Rodney, one of your operatives, on my flight to Bangkok and providing you remain competitive, will call you again in the future.

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Hi in response to your request i found your represenative very helpful and patient whilst dealing with my requirements i would have no hesitation in using your service in the future cheers.

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I have always had excellent service from Rodney at Hoodaki, I wouldn\`t dream of contacting anyone else for my Dubai flights.

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I have just booked a flight from London Heathrow to Bangkok with yourselves. Your agent Steve dealt with my request and was very helpful and polite. He could not book me on the airline of my choice bu...

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I am happy to feed back that I had an excellent service from Katee recently in sorting out my tickets for TAP Portugal airline flight to Accra from London. She was professional with her dealings with...

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It was a pleasure buying my tickets from Hoodaki. KKatee was very accommodating to my needs and found me tickets which suited my plans and budgets. Thanks To Kkatee & Team. I am sure I will be coming...

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I am pleased to say I was happy with the service from marvick. Explained everything very well. Very patient and called us back every time needed. I just hope the flight I have booked has no problems a...

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I would like to say what a fantastic fast super efficient service your guys & girls are providing... The service that I got over the phone felt almost like are was in the travel agency , now I myself...

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I would like to take the opportunity to say thank you to Steve for his quick and very good service. He kept in contact frequently, and made me feel reassured I was in good hands, when I changed the...

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Thank you for the airlines that you booked for me and my family, much appreciated your kindness and I`m very happy for the deals that you had given to me... More power and God bless.

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Thank you very much for the efficient and very professional service. Jay was brilliant and helped me all the way to get the cheapest tickets available. Thank you once again and it was good doing busin...

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Hi Jay, Thank you for your email with my ticket attached. I appreciate it. Just to let you know I had a good experience dealing with you the first time. Hope to have discount in future bookings...) Th...

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Excellent service from James. I asked him to look at several different options and he came back with the right answers. I would certainly use your service again.

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I wanted to say how good I found using your company to book my flights for my medical elective; Sid was helped me to get the cheapest flights that I could and even held them for me for half an hour wh...

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