Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

It was a very good experience. David was so helpful and prompt. Keep it up!

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Just booked a flight to Dar es Salaam and David was very helpful.

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I asked one of your agents ? Kim, Neha ? to sort out a complicated lot of flights for me, not only did she deliver but she did so with the utmost efficiency. What a courteous and cheerful person she w...

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It was my wife who recommended Hoodaki since she had used your services previously. I was in the travel trade in Maidstone / Kent between 1983 and 2003. We had an office in Maidstone and an office i...

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Excellent customer service and very helpful. Reasonable ticket prices too. Thank you.

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Excellent customer service and very helpful. Reasonable ticket prices too. Thank you.

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Hi There, Yesterday, I have bought 2 tickets for Canada from Chris. I am extremely impressed and satisfied with the service he provided. He was very helpful and efficient to give me a variety of fare...

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A very good service. Ronn was very helpful and patient in looking for a great deal for my family. Thank you Mrs Mendoza

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My holidays has been sort out with a guy called David works on the afternoon shift.He is lovely very patient and polite. Really appreciate his help. Many thanks.

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I would like to make a positive comment regarding my experience with Janet of Benz-travel. I have used Hoodaki in the past and had no problems at all. Excellent transactions. My dealings with Janet w...

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I was struggling to get a ticket to SA. Eric is amazing, I really appreciate his support and the effort he put to get me the right flight. I'll definitely ask for Eric when I travel again.

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My holidays has been sort out with a guy called David works on the afternoon shift. He is lovely very patient and polite. Really appreciate his help. Many thanks.

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Love to book again with you. Thanks a lot.

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Excellent service rendered by Mark. Keep it up.

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Many thanks to William for his very polite and helpful service in issuing my airline ticket to Australia. He is extremely courteous and has excellent customer service.

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I had an excellent experience with Hoodaki. Kim was very helpful. Will highly recommend.

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Yes, everything is fine. Thank you Mark. Very much appreciated your help.

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Good day, as email below I appreciate very much because due you people are quick to attending your client in fast ways and making your client be proud of you guys. Keep it up and more to have client i...

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I'm happy with the customer service

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kim really helped and listen to our requirements. she went an extra mile for us felt privileged. An asset to your team.

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Kim really helped and listen to our requirements. She went an extra mile for us felt privileged. An asset to your team.

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i been served by genny with great professional skills and in well mannered.i will recommend hoodaki to my friends and family and will do business with them in the future many thanks.

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I just want to thanks you because I?m really like yours customer service thanks .

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My call handler, Eric, was extremely helpful. Spending enough time searching for the best flight/price for me. We got cut off online and he called back as was very friendly and even reserved the fligh...

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My family has been using Hoodaki for some years now, same agent Ronn for all these years. He is very patient and always helpful. Ronn you are the best. We will continue using Hoodaki.

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An excellent service Mark was extremely patient with me and took the time to understand my requirements. This is the second time I?ve used them and they are much better than any other agent I have use...

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The service is excellent from agent Kim keep up the good work

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Thank you so much for providing spot on Service last year as well as this year. E ticket in my mailbox as stated. Jason... You delivered great service

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Thank you ,super service Very Polite way to serve a senior citizen

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Excellent telephone handling and prompt in dealing.

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good efficient service and competitively priced

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Abhi was really helpful, direct and very clear in his communication, he made best efforts to meet my requirements and served me in a professional way to highest standard.

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Ronn Hoodaki ticked all the right boxes where service and efficiency is concerned. His quick and patient response to my enquirers was brilliant and I would definitely use him again if I need to fly...

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Hi this was the third time I booked through Hoodaki and second time through the same representative Abhi. We have built a trust and I strongly believe that prices are very reasonable. I intend to ke...

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Always come to Kate when booking holidays she is amazing !!!

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Very helpful and good service.

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Very good communication skills

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I booked my airline tickets with Sofia she was very helpful and very polite i will definitely use hoodaki next time.

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My experience with the service agent today was excellent. After the initial call I made, the gentleman in question called me back and I was able to book with him a reasonable priced tickets. So thank...

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I had an excellent service from your representative Kim. She dealt with lots of patience. I thought she will get annoyed with me but she remained very calm. We will definitely recommend you.

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The booking operator was very good . She found me the right ticket. 10 out of 10 for service and information.

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I would just like to say that David was an excellent help for me in booking my honeymoon. He made the whole process extremely easy and was very understanding. I also appreciate the advice he gave me....

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Just wanted to add I just managed to booked my flight to Pakistan through your company. The service I received from your agent known as Kim was the best you can aspect she dealt with us very professio...

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Very nice and excellent

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I would just like to say thank you to Ronn for his exceptional customer service, from the moment I made contact with him he has been incredibly polite, helpful and professional. I would recommend Hood...

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hi i am very satisfied with my booking thanks

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My agent Jenny was very helpful and polite. She explains everything well and she makes me feel comfortable in talking to her. All theses years I'm so happy for the service of your company. Your sta...

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hi Jay was very help full and did good job of making me under stand all that I need to and help with booking thanks to him all went well William hitchman thank you Jay

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Thank you Kate you were a shining star thanks for your efficiency

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Very nice customer service, good quality price

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