Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

Yesterday I booked tickets for my wife to travel to Australia, through your company & we are both very pleased with the service we received. It was courteous & efficient, even with the prices changing...

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In relation to the service provided I cannot find fault. Our administrator James was very helpful, listened to our needs, knew his business along with being polite, extremely professional and of cour...

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I HAVE TO TELL YOU ABOUT THIS CHAP JAMES, this guy is a credit to your company, he went over the top to get me a flight to Bangkok, he is very courteous, and fully understood my needs, above all outdi...

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James sold me 2 tickets to Bangkok with Ethiad airways he was very patient and helpful gave excellent advise and information he has brilliant customer service skills and should be credited with a prom...

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The speed you delt with my travel needs where most impressive.I think 1st class is the only comment required.thank you very much.

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Hi, I found booking with Hoodaki very fast and efficient. Roger was my rep, he was polite and tried to accommodate me to the dates and times requested as much as possible. Flying during Easter time so...

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Roger Thank you for your patience and excellent service.We have used Hoodaki four times now with servce second to none,and hope to in the future.

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We booked our flights through Hoodaki with Jay on Saturday 14th Jan to go from London to Bangkok in March. He was helpful and patient. We were a bit nervous as we had to wait until monday for our eti...

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I am sorry that I have not written sooner, but since I have been back I have been at work and not had a moment to send you this letter. I wanted to say a huge thank you for arranging such a superb hol...

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I must deliver my heartily thanks to your customer service officer Mr Bradley.He is very Helpful,efficient and polite manner ,Listen to my complain and help me out.I am working for the sikh com. and...

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very pleased with service in the booking of my flight to dubai, found the price fabulous and rodneys service via phone excellent will definetley use this again

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Hello to all at Hoodaki ! I have been using Hoodaki for several years now to arrange flights to the Philippines and i have always found the staff to be very commited, helpful and polite.Nothing seems...

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This is the first time I have used this service, however I found the agent to be polite, professional and helpful, I would definitely use Hoodaki again, and will consider you when booking my summer va...

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Hi We have had Rodney help us with our enquiries, he was extremely efficient and helpful with all our needs We will definitely use Rodney via Hoodaki again

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My experience with Hoodaki was very positive and Roger, the sales consultant was patient and helpful. We had some trouble with email transmission and he called back later to confirm that I had finally...

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I would like to take this opportunity to thank Roger for all his help in booking my son and his girlfriend on there dream trip. Roger was very helpful and informant. He did hid very best to find the...

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Hi Guys, Just a quick thank you to Ronn for his help today! Firstly when calling in for the first time to speak with Ronn (Varun Gupta previously) who helped me extensivly without all the pre-qualific...

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I would like to commend very highly the service that Ben has given to me on each occasion that I\`ve booked flights with Hoodaki. His patience, understanding and ability to find good flights for the...

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Steve was very professional and helpful and kept me updated. I will come back to him in the future for further bookings.

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Have just booked flights for 3 from Manchester to Bangkok for Easter with Hoodaki.com, excellent service from Ronn, all completed in the minimum time, flights were cheaper than I expected at that time...

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I was very impressed with the level of customer service when booking my flights to Bangkok. Everything was fully explained to me step by step when I was enquiring about flights that were open ended....

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I am very happy with the service provided by your customer service. I was helped and got all the information I required. The customer service department has been very supportive and I have no problems...

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Thanks for your assistance in booking my holidays through Hoodaki. Although I started my initial conversation with Steve, Bradley provided me with a seamless booking process and was prompt in giving...

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Today I booked my flight to India with the help of Jay. I was very impressed with your service, price and the fact that your company uses both email and telephone to help customers make a booking. For...

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James was very helpful and followed up with me. He assured my flights will be confirmed and I should be fine when I was worried about the timing of everything. I will use your services in the future.

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Mavrick was extremely helpful and very patient as we took very long to find a ticket suitable for us he dealt with any issues we had very effectively and anytime we need any tickets in the future I wi...

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hi, we were very happy with our service and we felt myron genuinely tried to find us the best price, and was very clear and helpful in arranging our travel. thanks for your help !

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Hello Justin, This is just to say thank you for the service we received from you. We will definately use you again if we need to book a flight next time. Thank you. The blessings of God be and abides...

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The customer support I received from day one till now was brilliant. James in particluar was very helpful in talking through the various options I had, but still managed to find a ticket in the ract t...

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I am very pleased with your customer service and everything dealt by your staff very positive and supportive response. Thanks very much

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With reference to our last two flight bookings, we have been very much satisfied and pleased with customer service by James. Will definitely like to book again with the same agent

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what can i say ,was lookiing for a late cheap flight ,to germany ,and came across, hoodaki .com this was the first time booked anything with live chat ,which was a pleasant exsperience, i was dealt wi...

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I am very pleased the way Denzel handled our flight ,I was very impress the way he was talking to me on the phone,He did not make me feel,\` like just another person on the phone\`.I wish him well fo...

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Dear Standley, I am happy to finally book 3 tickets for my sons and myself for our appointment and holiday in the US!You have convinced me to leave on a Friday instead of a Saturday which is most idea...

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I am impressed with the high level of competency, professionalism and sound awareness of customer needs exhibited by James in speedily sourcing a flight at an acceptable price at a very expensive time...

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I wish to express my pleasure at the speedy, efficient and friendly way in which my flights to and from the Philippines in January/February 2012 have been booked. This is my third contact with Hoodaki...

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This was the first time I had used an online booking contact for flights and apart from the lengthy wait on the phone, which was I understand the computers being on a ‘go slow’ I was very pleased with...

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I found the service to be very good at Hoodaki and flight prices to be very competitive, also James was very helpful. I would definitely recommend to friends

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I was reommended to James by my sister who booked a flight with him and found him very professional and helpful in a reasonably last minute flight to Australia.He was completely accomodating when I ne...

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I was very happy with the help and service from James when we recentlly booked tickets to travel to Brazil. He was most helpful and very patient and diligent in trying to get the best deal for us. T...

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Wonderful service very helpful trying to get the flight I want most impressed will recommend you to other people

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I needed to quickly buy low-cost direct return flights to Thailand on behalf of myself and a friend. We would be going out at the same time, but returning on different dates, plus I was making the arr...

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I am sorry that i did not reply immediately. However I found the customer service i received from Hoodaki and in particular Roger to be first class. We have used you a couple of years ago and this ye...

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To whom this may concern This is just to let you know I received fantastic service from your team..I found James very very helpful and he gave us all the time in the world..Thank you so much for this...

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Today i have received an excellent no nonsense service from sid i will surely book with you again thank you very much

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Services is very wholesome, wonderful and reliable, nice and friendly customer service will give 90%

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Feedback which you have requested for the services i had. James is very professional and honest member of your team. He works his level best to help his customers.

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The help I have received from Jay when booking a flight to South Africa over Christmas time has been excellent. I cannot fault it in any way. He has been helpful, exceptionally courteous and always e...

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Re e-mail with regards to service the agent was helpful and polite in every manner and nothing seemed to be too much for him to help me thank you Roger

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The service was very professional and I am very happy with the price I have been quoted. I have used hoodaki several times and I have found the consultants to always be very helpful and James was pres...

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