Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

Kim has been a fantastic help always lovely and polite on the phone Kind regards Jacqueline

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I just booked my flights to India from Karen who was very helpful and attentive with my needs and requirements. Would like to say thank you much appreciated

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It was such a great service by Sam. He was very very helpful. This is my first time I used your company , I’m glad I was served by Sam . I’ll recommend anyone to use this company.

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I would like to express my gratitude to your sales team and particularly Michael. Superb and excellent service. Very polite and knowledgeable. He gave a prompt service with good cooperation

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I would like to give my salute to your agent named “Karen”. This my first time to use your travel agency and I would say thank you for your patience despite of workloads awaits you. You hold on to the...

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Dear Kate Thank you for your helpful & professional manner ....looking for suitable flights for my trip to India I am happy with my booking

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I booked flights to Goa India for 3 people with Hoodaki. Karen from customer service dealt with my bookings and she was very knowledgeable and helpful. Karen is very friendly and made a complicated bo...

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hello hi there Steve at your department at Hoodaki and the ticket department person was very helpful and was really good at what he was doing and saying to me it was very helpful with all the informat...

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Michael was very patient and understanding and did his best to find me a good deal on the flight. Very good service and customer care. I would definitely use Hoodaki again to book a flight.

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Hi, It’s my pressure to come again and get tickets from Kim. This is my 2nd time to purchase a tickets through Kim. She deal very nicely and give me a good deal and helping me to select tickets with r...

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This is just a short email to say that we found Michael's customer service skills amazing. Thank you for the support whilst we booked our tickets.

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To Whom it may concern Wow! What a pleasant sales person Karen is! She is very nice, accommodating, knowledgeable, thorough and patient. She was very informative on future prices etc such as on Sch...

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Great service Kim was amazing and very helpful when helping me search for my tickets would recommend to anyone wanting to travel abroad . Cheaper rates as well than online prices

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Roger of Hoodaki served us and recommended us an affordable return flight for our travel from London to Goa,India. Roger explained everything regarding our flight and was courteous. I highly recommend...

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Steve was very helpful and he took a long time finding me a good deal and I'm very pleased with my tickets I highly recommend buying from him.

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My family have been using Hoodaki since 2014 for our various holidays and have never been disappointed. This year we have booked 2 major holidays with ease and no fear of scandal. Our main contact is...

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This was my first ever booking with yourselves considering we fly a couple of times in the year. I just want to thank Jenny for all her help with booking my tickets. She made it all very simple n was...

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Great service very helpful I have been booking my tickets with Hoodaki for the last e year and James is very helpful Thank you very much for the great service

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Hi what can said about this lovely lady Kim I book my holiday this is 5th time and I get always 5 start service form her Thanks

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I was dealing with Brian. He got brilliant communication skills, listened to my problem carefully and did cancellation and rebooked the other flight for me as i said. Once again thanks to Brian and hi...

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I would like to say i received an excellent customer service from Jay. Has was very polite and had great customer service. He went an extra mile to ensure I secure the holiday package I was interested...

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Hi , I’d like to compliment one of your employees, Kim for the excellent customer service she provided to me today to book a flight for my parents . I had a lot of questions for her, with Kim’s pati...

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Great Service I was a bit skittish about using this company but they found the best deal at short notice. Jay was very helpful and patient. Holiday booked and booking reference checked out with Virgi...

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Fantastic service received from Mac.Find great deals and dates and always up to date on reservation and will look after your booking.Can highly recommend Mac under Hoodaki agency in booking flights to...

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I'm Mrs Garewan, I booked 4 tickets to Mauritius after searching a good deal I finally found by Miss Kim. She try her best to find this deal along with her friendly conversation very polite and helpf...

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On the 9th January I booked a holiday through Kim she was very polite very knowledgeable and very clearly spoken. I would definitely give her 10 out of 10. I was over the moon with the holiday she fou...

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James offered excellent service. I am grateful for the out of hours service you offer which allowed me to go to work and be able to book my flight after work. The price of the flight is reasonable and...

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Very happy with service from Kim. Only one thing I’m not happy about is the charges when I saw my invoice it has charges around £38 that i should of have informed before.

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Received the best customer service from Eric today....I needed to get back from Newcastle to Goa tomorrow urgently as my partner is seriously ill. Internet prices were changing by the minute and not a...

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Amazing customer service by Kate. She made it so much easier for me to book the flight. Thank you

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Yes, everything is fine. Good man. will book again soon.

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JOB WELL DONE. I HAVE ALWAYS BOOKED WITH RODGER HIS SERVICES ARE PHENOMENAL. KEEP GOING

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Hi I just book my Dubai tickets today and the person call Mathew helped me a lot.He is very nice person n fine me the cheapest tickets. I am very thankful to him

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Hi, We today received extremely good service from Ronn for our forthcoming trip to Boston next month. Ronn was very thorough and ensured that my husband and I received the best service.

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Thank you Ronn, For booking my flights yesterday ,you are a very patient man, I will enjoy my holiday next year and I will have a bottle of red wine for you

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Really very helpful staff and good communication skills, thanks

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Thank you Roger for finding me a good deal for my travel you?re so helpful and nice. You are the companies best asset. Satisfied customer

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Hi I have been using Hoodaki for the past 7 years. I cannot think of anywhere else to go to. They are honest with their prices and look after the customer always. They go that extra mile to ensu...

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Roger was helpful and patient during the whole process Thank you

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Hi the customer service for us was provided by James,i have been buying travel tickets from James for roughly 10 years or so,he has always been very professional with customer care,i personally feel t...

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Felt very looked after. Good advice and information. Great service. Nigel Bradbury

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Good day, I had good experience dealing with Hoodaki for the first time.I would definitely recommend Hoodaki.

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Booking support was provided by Kate. She was thoroughly professional in dealing with searching the most suitable flight, its booking and capturing the information I gave to her.

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Hi, I just bought some tickets for Pakistan which were very reasonable price ms Kim serve me very nicely and she explain me well I am very happy next time I will again buy ticket from Hoodaki and I wi...

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Mathew was very professional and kept me updated on the booking. Pleasant to talk and made the process look smooth. Very much appreciate the effort made to make this process simple and pleasant.

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The service I received from Abhi this evening was first class and very informative.

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I am very happy with your nice service. weather it is cheap or expensive but very good satisfaction. i will surely remember you for further business.

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I am very happy with your nice service. weather it is cheap or expensive but very good satisfaction. i will surely remember you for further business.

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I?m happy to your satisfaction you give to me to get my tickets I give you 5 star to your job well done.

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I recently bought two tickets to Atlanta for med and my daughter. Kate was extremely efficient and maintained her professionalism throughout our interactions.I will not hesitate to recommend her as ou...

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