Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

Keith Thank you you been very clear and polite nice person talk to and deal with thank you again

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Harry was very helpful and could get the price I need for my trip.

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We would like to say thank you for the great customer service that your team member Mr Justin provided today. As a returned customers ourselves we are really pleased that the highest of standard we re...

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Really great experience booking with Hoodaki's customer adviser James. Very helpful and patient (I asked A LOT of questions and wanted a number or quotes). He found the best option for us and booking...

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Thanks a lot for providing all the support that I needed this morning. You were professional in approach, cleared my doubts, and gave me information for a better understanding of the matter. Wishing...

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Really great experience booking with Hoodaki's customer adviser James. Very helpful and patient (I asked A LOT of questions and wanted a number or quotes). He found the best option for us and booking...

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Amazing service friendly, I do recommend this agency and specially thanks to James who make this thing really easy for us to do it.

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This to commend Kim an excellent enthusiastic employee of your Travel Agency. The way she handle my booking in a short span of time is fantastic very patient and looks to me very hard worker dedic...

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Jay in Delhi was most helpful

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Kim at Hoodaki was really brilliant. Polite, accommodating and always tried to find the best options for our needs. Excellent service. We will use them and hopefully Kim again.

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I made a booking via Ur travel agent. Well I have no problem everything was fine. It was the cheapest one I was offered after having been through nearly all the agencies. I am happy and Mr. Abhi wa...

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I would like to thank Kim for her patient and exceptional service in assisting me to make booking for my flight. She was on the ball with alternatives as my time frame was very tight. She also correct...

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I was assisted with my inquiry regarding the booking of my plane ticket abroad. I spoke to operator Patrick and he dealt with my inquiry courteously, politely, in a helpful and knowledgeable manner....

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It was a shame that Alex who originally sorted the booking was ill and so did not finalize. But I really appreciate that Edward took over and double checked by phone and email at every stage of the b...

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Many thanks to Harry for his great support and excellent service! He managed to give me a very good airline with a very reasonable airfare for my family travelling in a very busy season. I am very ple...

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I had the pleasure to book our tickets to India through Hoodaki. My wife and I are completely satisfied with the professional service we received from Ronn. Thoroughly professional and to the point.

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I was served by one of your colleagues Kim when I rang to esquire about flights to Yangon. We went through various fares on different Airlines , Thai Airways being my preference. We tried various depa...

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I received wonderful service from Patrick this morning. He gave me great service, a great deal and we booked 3 tickets with him. I will definitely recommended him to my friends and family

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Hi everyone at Hoodaki. Many thanks to your team and James in particular for the excellent service provided. The process was easy, efficient and problem free. Very professional!!

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Axel was very helpful and took time to explore all possible options to accommodate my needs. He had a nice sense of humor and maintained a professional approach all along. It is my second time travel...

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I spoke with Axel. so helpful very polite and extremely patient with me

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I am impressed with the efficiency, courtesy and friendly manner in which I was attended to by Sid. I wish your company continued success and I look forward to transacting more business with your orga...

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Very friendly person Ronn and trustworthy, will recommend more people

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Good Service Satisfied.

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I have booked a flight with HOODAKI from London to Orlando on 20 December 2016. I dealt with Patrick, who was calm, pleasant and efficient throughout. I am very pleased with the price I have paid and...

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Kate was very helpful and very professional

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Kate was very helpful and very professional

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Mr Edward his service is very excellent thanks him a lot

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As a repeat customer, I am very happy (once again) with the service Kate gave me in choosing the best flight for me at the best price.

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Excellent service received from Jenny for today's service and engagement. 9 out of 10

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Sorry about it. But as you know I didn't received the payment email till next day, my brother couldn't wait any longer and my brother has booked my ticket for couple of dates earlier flight through on...

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Jenny - thank you for your very efficient service with booking my tickets yesterday. You explored different options for me, were prompt in coming back to me and you were very clear on the different op...

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I am pleased with the service offered by Mr harry, he was very friendly and extremely patient. He advised me on the best dates to choose for my travel. He was very helpful to me. I will recommend my f...

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Thank you hoodaki Thank you jay you where brilliant good service

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Thank you for the excellent service that I have received from one of the staff members calls Axel. He was very helpful, and I will strongly recommend this company to others.

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Abhi at Hoodaki found the lowest airfare - and I do mean LOW - for me. That was no easy feat considering my destination; return England to Texas. I had a bit of flexibility with dates, but even withou...

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I wish to send excellent feedback with regards to your colleague, Patrick. He handled my inquiry with politeness and professionalism. I was most impressed, so much so that it was the main reason I boo...

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Thank you very much for helping me book flight tickets to Goa. You were a great help and delivered wonderful service. I look forward to booking my next flight tickets with you in the future.

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Excellent customer service by Kate. Lovely, well mannered girl. Thanks Katie for your help in finding us good deals to travel back home.

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Thank - you for arranging the flight for my family to Goa - India and giving me the very best deal. Your customer service is legendary, you made me to return to you to arrange my family travel plans....

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This is to convey the excellent service I have received from Kim. She has been very polite, punctual, sincere and sensitive. I think she is an exceptional employee and an asset to your organisation.....

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Keith is a wonderful person. He really made genuine efforts to get us the tickets that we wanted. He is very patient, polite and resourceful. It has been a great pleasure dealing with him. Look forwar...

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Hi sid your services was excellent great help full on the Phone

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Excellent service, very patient and helpful. He definitely helped me with all my enquirers until we got what I was really looking for.

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I really appreciate the way Justin had a word with me , u should have more employees like Justin.

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I would like to give my feedback on tickets booked from London to Bengaluru (India) on 10th Oct 2016. I commend Keith for displaying good amount of patience, explaining various ticket/flight option an...

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I rang your office with an enquiry this afternoon. The agent named Anna took the call. I did not have the information she needed to locate my reservation so i said I will call back. She then said th...

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Excellent service! We have been using Hoodaki for about 10 years now. The agent, Harry was very patient and understanding.

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I?ve been using Hoodaki for a few years now but quite recently, I had the pleasure of Jenny?s excellent service! She not only understood our needs to book an affordable trip but actually found us bett...

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It was a very good experience dealing with your company, I managed to get a good deal and I was happy with the service I received from the company staff especially Lisa who was very helpful and concer...

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