Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

We had been researching flights to South Africa for some time and once we had contacted Hoodaki, initially by live chat and then telephone, found it quite painless.I was impressed with James in both e...

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hi many thanks for the way you handled my booking enquiries myron was very helpful i will use you again.

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It was nice experience with your Customer Team member Kate, who put her best effort in terms of giving me best possible deal in booking the flight as per my requirement. Looking forward great relation...

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I am very much pleased with the kind of service provided by Myron of Hoodaki. The turnaround time and understanding my requirements have been excellent. The behaviour and call back when ever promised...

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The service provided by Hoodaki is wonderful. I am impressed with Justin as he has done an excellent customer service and also offered us a good deal. I would definitely recommend you to others when I...

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At short notice your staff and company did a superb job at finding me exactly what I wanted. I\`ve used your company before and I certainly will again in the future.

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Jay has been efficient, polite and extremely patient. He has explained the process clearly to me and to Miss Chobbah. He has been thorough at every stage. His manner has been exemplary.

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I am really pleased with the service I receive from James. He has been the best and I have made multiple reservations through him. I am so confident that he will provide me with the best deals that I...

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I booked my ticket for Mumbai via Hoodaki. The initial skepticism that I had vaporized with the friendly and prompt response from the agent (Sid) I was dealing with. I haven\`t travelled the journey y...

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I would like to appreciate one of your employee (James) who has delivered excellent customer service on every occassion we spoke. He is an excellent person to deal with and James also carry good confi...

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I just wanted to commend Denzel for his outstanding customer service when booking my recent flight to South Africa. I found him to be courteous, helpful and friendly – a great asset to your team at h...

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I would like to share how impressed I have been with Hoodaki\`s (UK) customer service. Roger, the agent who took care of my request - a ticket for our student daughter in the UK to visit us in Hong Ko...

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Fantastic organisation, really helped with my search for the right priced flights, very happy with the result so all positive feedback from me! Thank you very much for your service.

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I am very impressed with your service, you have been very helpful in finding the right deal at the right price for me. Just one thing I would like to suggest to your company that they should introduce...

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We are very pleased with the service provided by your company. We are deeply grateful for the help granted last night with the purchase or our ticket.

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Hi there, I got a very wonderful service from Mr.Roger. He helped me to find the best flight and I\`m very happy to deal with him. If I need to book a flight again, I will absolutely contact him via H...

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A couple weeks back my partner contacted Denzel Rana from your London branch to find out availability and estimated costs for a trip back to South Africa (our home country) for probably the most busie...

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I would like to let you know that I am very impressed with the effort that your staff - Denzel has put in to get me the flight that I have looking for. He has gone through all the trouble to search an...

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This is the second time I have used your service within a couple of months. First operator was a very pleasant chap called Sid. This second time was by an equally pleasant lady called Kate. Both opera...

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Hi This was the first booking i have done through this website. Staff at the other end of the phone have been very informativeand have really helped me with the booking. The response was prompt, the e...

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Dear Justin, Its been wonderful dealing with you regardin gorganising the journey connections for the onward and return journeyn to India. This is the sencond time that I have booked my holiday ticket...

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I connected with Denzil on Friday when he responded to an email I sent the night before enquiring about a flight to Hong Kong. Since then I have had numerous phone calls from Denzil to try help me sor...

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thanks for your help with our booking to south africa. the price was so good and much better than anywhere else we looked. paying with an international card was difficul though and i would recommend h...

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Raymond was the agent who dealt with my booking and i was very satisfied with his help and service. He found me a good price which i greatly appreciate and hope to be using you again next year. It was...

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customer service was excellent by kate. last year i bought five tickets with kate\`s assistance, and this year one. Thankyou.

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Another fantastic service recieved from Hoodaki. I contnue to recommend your services to friends and colleagues. Thanks to Denzel.

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I am just giving you a a quick line to say that I am very pleased with the service I have just received from Hoodaki. Quick, efficient, informative and polite. I am a regular customer and am pleased...

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Thank you for continued good service, through Raymond, in enabling me to obtain satisfactory flights, mainly to new Zealand, which I do every year.

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I would like to thank Sid for all his help today with booking the flights for me and my family. He was very patient and really took the time to find the best connection flights for us as well as a go...

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This is to confirm that my air tickets arrived this morning, on time and as booked. As I indicated at the time, I found your (and, by extension, your company\`s) service both efficient and creatively...

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For my feedback i\`d like to say i was happy dealing with Sid and the other staff members who were there when Sid was not around, i think you handled matters well and keeping me in the loop always and...

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I bought two return tickets London Heathrow to Brisbane through your organisation last week. I was served by a customer focused gentleman called James. I am informing you that I was totally satisfied...

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Hi, i would like to give you some feedback on the excellent service i have recieved from Anthony as i booked for my flight to Dubai yesterday. Your colleague Anthony was excellent and the way she was...

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With ref to my booking to New Zealand through your company i would like to thank Abhi for the proffessional and helpful way he dealt with my request. I would not hesitate recomending your company to...

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thankyou to anthony at hoodaki for his patience and professionalism i recieved my e tickets and i am happy with the service given to me

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Thank you for my e-ticket, and once again i was well please with the service and staff,how quick and efficient,a good start to the holiday

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Hello James, Thanks you for all your help these past couple of days. You were very prompt in contacting us both and attentive to all of our questions. We appreciate all your help and will contact you...

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What more can I say once again? Joseph has truely exceeded all our expectations! Well done and keep on helping customers to save more in tough times! V satisfied customers

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I have been looking for Manila ticket prices for quite sometime and Hoodaki prices caught my eyes. Roger was very accommodating. He was so efficient and patient with me, as several changes had to be...

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I would like to let you know that after purchasing a return flight to Sydney via Kate at your office, I am extremely happy with the service I have received and would certainly recommend your company t...

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GOOD SERVICE, NO DELAY, NO HASSLE, BETTER PRICES THAN OTHER PROVIDERS, AND MOST OF ALL ABHI WAS VERY HELPFUL AND EFFICIENT.

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I have now booked flights with your company on several occasions and have been very satisfied with the service. Keep up the good work and I will continue to do so.

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Hi I have recently booked last minute flights from LHR to Cebu via Roger at Hoodaki. This is the first time I have dealt with Your company. Except for some disappointment and frustration at not bein...

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Booking with Hoodaki was a pleasant exprience. Anika displyed excellent customer service skills. She was reliable and promt in responding to my queries. Anika ensured I got the best flight with sho...

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I am pleased to say that I was very happy with the service from Denzel. It was personal, polite and simple to deal with. He was most helpful and the prices and flight arrangements were just fine. I wi...

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Thank you for your quick response to my last minute booking. I found the process easy to follow and the operator I spoke to was very helpful. We will certainly wish to use your service again if the ne...

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Following a conversation with Jay this morning, I have now booked Flights to Australia for November of this Year. Jay has been very helpful and I am delighted with the service and very quick response...

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My experience with Anika at Hoodaki was fantastic. She was very helpful, particularly recommending a later flight due to check in regulations at LHR. And, the best part – she saved us over $400 on 2...

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Just to let you know that the service and efficiency recieved recently when booking tickets via anika at hoodaki, was of the highest order. In fact after my hoodaki experience, I will not only be too...

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Thank you Hoodkai for all your help. Denzel was polite, efficient and professional throughout the interactions. Thank you for your patience - spending all that time looking through all the different f...

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