Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

Excellent service and help from your team member James. Communication excellent. Excellent flight price. Very satisfied. Quick efficient on line service. Will use you again and tell others to do so.

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I am writing to bring your attention to the excellent Customer service I received in From Rose today .Rose welcomed me and was very patient and lovely and helped me with booking tickets. Her atte...

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hello i was booked on by a guy called jay he was very quick an rang back when he said he would an sorted my trip to argentina out ,so iam more than happy with the service he gave so helpfull .

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This is to confirm that I have received a satisfactory service from your sales person, Mr Joseph, who had been patient, very helpfull and did his very best in seeking suitable air tickets. I look forw...

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I was very impressed with your handling my Flight tickets to fly to Tanzania from Newcastle upon Tyne on the 10th of August 2011. every thing went well. the only thing was the two long stop overs each...

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Have just put a review on the REVIEW CENTRE praising Gary for his help on a query. I was a little apprehensive before I spoke to Gary due to some of the adverse comments on the Review Centre website....

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Since i used hoodaki service i never stop using it for all the my flight and also i really happy with the service n effort your staffs put the delivered one of the best service i ever had from the web...

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Hi, I am really happy with the service I have received during the whole process of booking my flight tickets for me and my family. Beginning from the chat seesions all through to phone conversations....

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Dear Hoodaki, I would like to thank you for the excellent service provided by your “Abhi” (I don’t have a surname for this gentleman) I travelled with Lufthansa, which you organised for me. I have now...

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Hello Ben I can not see a form to fill in but I would like to confirm that you have provided excellent customer service and managed to book a flight promptly as per request. This was not my experience...

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I am happy to report that Hoodaki.com have been very helpful in the process of planning a trip for my colleague and me to Cambodia and my own sub-trip to Indonesia and Thailand. Denzel Rana has been t...

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Jay, we\`re both happy with the service from you at Hoodaki,who got us a good price and rang back quickly: even though we read some poor reviews, by some people; but that happens with most internet fa...

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A great BIG thank you for EXCELLENT service. Preeti extended her hours last Friday evening to help me. She called back and followed up on Saturday again. She was so patient while my baby cried and als...

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HI Evon, Thank you for your email, it is very much appreciated. Having used Hoodaki I would definitely use you again. Your customer care is excellent, especially from you and Sarah. Please give her ou...

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I booked a flight to India yesterday with you. I am extremely satisfied with the services provided by your sales representative Mr. Mavrick. Mr Mavrick is a pleasure to talk and has got good interper...

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It is with pleasure to give feed back about the service I received from your representative when I booked a flight to cairo few days ago. In fact because of the excellent performance I regretted that...

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Thanks for all your assistance and support, really appreciate your cooperation and would recommend people to you for any future bookings. Thanks for being so prompt in responding and dealing with the...

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thank you the customer service was excellent u was very good at finding me a good fare for my choosen holiday i was very happy with the service thank you....

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This service is the best I have had,since buying on the internet was invented; which is about ten years now.It is unheard of , for any co. to \`hold, air flights any more, let alone be able to speak t...

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The agent that delt with my enquiry is call Lawrence. He was very efficient and up to date with my services. he did everything he said he will do and i was very pleased I had a bad service with a trav...

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Thank you for your help in booking flight tickets for us. The overall experience was smooth, with Rodney being quite helpful and prompt in response to queries. Except for the e-tickets taking longer t...

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Hi James, Your service was excellent, and accomodated all my additional requests. Thank you! One comment though; your emails always seem to be converted to plain text, making them very hard to read. I...

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Thank you for the email.You sorted out our flight to Australia OK and emailed our electronic tickets to us.We would have no problem in recomending your services to our friends.Could you please send to...

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Here is some feedback concerning my recent experience with buying an airfare at Hoodaki. I was very pleased because Rodney at Hoodaki was able to find me the cheapest airfare that fitted my dates. I h...

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I\`d like to commend Ben for being exceptionally helpful, courteous and patient in organising two complicated bookings. I have been very satisfied with Hoodaki\`s services in the past but this was the...

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The customer service provided by Mr. Derick was excellent. He has his own way of dealing with customer in a friendly manner with respect and politeness. I would prefer buying ticket from your agency i...

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I would like to state that it was a wonderful experience from the first minute I contacted Hoodaki.com (via the chat room) till the last minute when I received the e-ticket. I like to point out that M...

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I found your agent, Michael, was extremely helpful. Other places I had rung just gave me the price for the trip and dates, even though I said the dates were flexible. He took the time to find other da...

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I was highly impressed with your service. This was the best deal I have found after a lot of surfing. Great customer service. I will definitely recommend your service to my friends and family. Thanks...

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Greetings! I would very much appriciate MR Rodney for his duty of care.I called on 29th to book a ticket and iam desparate to get a ticket. Mr Rodney is Excellent and his skills and communication bey...

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I would like to commend the processing of my travel arrangements. Anika was responsive and efficient. I look forward to dealing with hoodaki and Anika again.Thank you for the positive start to my trip...

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I would like to thank Ben for the efficient way in assisting me from South Africa to book a flight for my son who is a Royal Marine Commando ,coming to visit us in SA. Ben you were not only helpful yo...

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I recently dealt with Laurence who assisted me in booking a flight for my Father to Singapore. I would like to say that he was very helpful and polite and as a result would use hoodaki again.

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I would like to thank Ben at Hoodaki for all his help with my flights to Australia at Christmas. He was very helpful and kept me informed all the way. I have saved quite a lot of money on 2 tickets...

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I have experienced excellent customer services from your organisation. I received service with a personal humane touch from start to finish especially while I was distressed. I have found a travel age...

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I had a great time booking with hoodaki. Very accomodating and cheapest price. Roger, the agent who assisted me was very helpful. He was so patient and find the best deal for me. He took that extra mi...

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I write to thank you for the excellent service you have provided me with regarding my flight booking. Your consultant, Rodney, was very helpful and most courteous at all times. I will definitely use y...

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The booking I made with Hoodaki was done very well. It was a requirment to make a booking and leave asap from UK to Australia and Abhi did an excellent job in finding a flight and then securing the bo...

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customer service was very quick, efficient, friendly and helpful. i would recommend and use this means of purchasing flight tickets in the future.

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I would just like to thank Raymond for all his help. I booked flights from Australia for my dad. Raymond was great he managed to get me flights at short notice for a great price. I would use Hoodaki a...

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Anika has been extremely helpful with the whole process of the purchase of the tickets to Jamaica in December 2011. It has taken much of the stress away! Thank you Anika and Hoodaki (Benz) Travel

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Why change anything I am very pleased with service and fast aswell, staff friendly and I was even rang back so I\`m a happy customer. Thank you.

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Hi Roger, Just a note to say how pleased I was with the service you gave me regarding my recent purchase of 2 Australian flights.I hope to do business again with you.

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very well handled indeed . we will be recommending your company to friends.Kate, the person who took the booking was very polite and helpful .

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My name is atefa kandawala and i would like to let you know how i was dealt with when buying my tickets online. I spoke to your agent Sid who was very polite and helpful. I needed to book tickets for...

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Just to say how happy I was with the service that I received off yourself. I found you to be very friendly, helpful and patient ! You are a credit to the company and I won\`t hesitate to use hoodaki...

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Found Mark very helpful - he went the extra mile to ensure a good deal for us at the times we wanted- and tried very hard to find accommodation, sadly accommodation required was not available, this wa...

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I would just like to say that this transaction went very smoothly with no problems sid who i spoke to was very polite and helpful as i was buying the flight tickets for a third party i have had proble...

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Service from James was excellent. For a variety of reasons there were difficulties with buying the tickets ( all issues down to us not James !) He was always very helpful. Thanks very much. We will ce...

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I was extremly impressed with the service i received from James. He was so friendly and EXREMELY patient, as I kept chopping and changing my search criteria, to get the best deal to suit my circumstan...

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