Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

JUST A QUICK LINE TO THANK YOU FOR THE PROMPT AND EFFICIENT WAY YOU PROCESSED MY BOOKING FROM ENQUIRY TO RECEIPT OF E TICKETS.I WILL CERTAINLY USE YOUR SERVICES IN THE FUTURE.

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Customer service was great. Background noise in the call centre sometimes made it very difficult to hear on the phone. Other than this, the service was helpful, quick and easy - we will definitely be...

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It was very positive to be able to use the Hoodaki service and deal with someone who took the time and patience to find the flight that was required. On this occasion it was Kate and she was very help...

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Just a quick note to commend that excellent customer service I received from James (cc in this email). In particular, I valued his patience, good telephone manner and desire to be helpful. It was also...

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Roger your agent was most professional and helpful. Infact I think that his handling of my booking and completing the transaction was flawless. There was a problem with me receiving the booking confir...

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Hi, It was a wonderful experience to book this ticket. I was well informed and I think Rose did a great job. I also was advised about evryhing well.. and the whole process was smooth for me. Keep up t...

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I was very pleased with the service, The flight was a lot cheaper than many quotes I had, in fact most other companies were saying all the flights were sold out. Service was quick, and easy, and the e...

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Today\`s service was professional and well-handeled. Hoodaki offered a suitable price for a short-notice flight and I am rather pleased with the deal and quality of service.

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Preeti, I received all the tickets. All correct. Thank you very much, you have been very friendly and helpful and called us to confirm all OK. I am very happy with the service and price you found. Hop...

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I wish to advise that I was very impressed by the professionalism, assistance and the prompt service provided by Martin when dealing with my internet flight enquiry. He was very friendly and helpful...

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Actually, I can\`t remember now at which point exactly I picked up on your company to make a cost comparison! The fantastic bonus is we had been recommended to fly direct with Cathay Pacific if we cou...

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I would like to say Astor was very helpful and pleasant he also found a good deal for me,i am very happy with the service he provided. I will definitely recommend him.

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I am very impressed with Abhi efficiency in finding suitable flights to Japan. He has an extremely pleasant manner and explained things very clearly He could not have been more helpful

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I found Preeti to be very helpful and professional in every stage of booking the flights. Information was e-mailed quickly and at every step Preeto kept good communication lines of the requirements fo...

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I WOULD LIKE TO THANK YOU FOR ALL THE WORK,TIME AND HELP YOU GAVE ME ON BOOKING A FLIGHT TO BANGKOK FOR MY PARTNER. I WOULD DEFINATELY BOOK WITH HOODAKI WHEN MAKING ANOTHER BOOKING ONCE AGAIN THANKY...

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Helo @ Hoodaki A short note to let you know of the decent service received from yourselves with representation from Sid. I am a more than satisfied customer who needed travel tickets to India at short...

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It was awesome service from Preeti. A big thank you. She was very patient and gave number of options before we could decide and finalize on the flight itineary. Service like this will definitely make...

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I am delighted with my buying experience with your company. James has been extremely helpful and spent time to find the cheapest flight price for the dates I asked for, your company has provided me wi...

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Over the last few days, I have been endeavouring to get my son from London to Johannesburg. This was urgent and unfortunately all the flights seemed to be completely full. We made contact with James a...

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First time using this service and I could not be more pleased so far. Myron was so helpful finding the right ticket and best price for our Australian trip and I would like to leave more feedback when...

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Hi Myron I have to give my feedback in this way. I feel good during the talk with you, I felt you care for the client, and that is always very good feeling.

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I would like to thank Kate for her time,and high level of service in helping me find the best flight deal.She was very understanding and efficient and I would recommend Hoodaki to my friends and famil...

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Dear Hoodaki management, I am more than satisfy and happy towards your customer service, I have found it very helpful, positive response, polite, easy understanding and prompt action upon my request f...

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I had an excellent experience purchasing my airline ticket with Ben\`s help. He was extremely quick and helpful, trying to get the best deal for me. I highly recommend him and will try to use his help...

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I just want to leave some feedback over the customer service from Hoodaki and Pretti. The deal that your company has been able to get for me on flights was easily better than anything else on the inte...

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James This is the second time Ive used Hoodaki. Whats impressed me both times is that other vendors were selling flights with lengthy stops between connections. Hoodaki - and in this instance you, Jam...

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Dear James, Thank you very much for an efficient service extended to me when I bought a ticket to Hong Kong. At least I know that I can rely on somebody now when I buy air tickets for my family. Not o...

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We really appreciate and 100% satisfaction for your help and service, specially many thanks to Amy she\`s really very helpful all the time.

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I would simply like to say that it was an excellent service and the speed you provided. I have got my e-ticket and thankyou so much for that. I would contact you later to book my seat for the flights....

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I would like to advise of the fabulous service I received when booking flights to New Zealand . I spoke with Katie online and then later by telephone, she was most helpful and is a credit to your busi...

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Hi this is to say that Justin at hoodaki was very helpful with booking our flights to India. He gave a efficient service thank you

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I would like to say that we were very satisfied with the service that we received from Myron at Hoodaki Travel. Our flights were booked and all the relevant documents emailed and confirmed to us withi...

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i would like to say that the service we received from Preeti in arranging our flight to Australia, and your organisation has been very good. We like the professional and helpful attitude and customer...

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I want you to know that I am very pleased with the quality of service your company provides. I sincerely appreciate your responsiveness and the way you conduct business. I have recommended your compan...

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Very happy with the service. felt comfortable talking to amy, she was very helpful.. thank u to hoodaki as well as amy.

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Thank you so much for all ur. help Astor , thank for ur. kind help i am quite happy for all ur. help. Give my thanks to ur. team or colleagues as well

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In responce to your request for feed back, i would like to say i found your company very helpfull, & the support & help Rodney gave me over the telephone was exellent & very much needed. I would use y...

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Thank you very much for youre wonderful service,you done a great job.Wishing you a good career for youre company keep up the good work.My deepest thanks to youre company and to youre employers.

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Hi I was pleased with the professional way in which James handled my call and helped me book through my tickets at nearly closing time. He re-did all the details to include middle name of passengers a...

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I have found the service provided very helpful, your staff have been well mannered and keen to please particulary Mark. I will have no hesitation using your company again and well i had to rearrange m...

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Excellent company, the customer service representative James was extremely helpful in accomodating our holiday needs. He was true to his word and found us a fantastic deal on flights to Phuket, he eve...

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My customer experience was good with Hoodaki. The prices were the best I found too for tickets. I\`d be happy use Hookaki again.

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Customer service is very good, only a bit problem was the paying online link. It was not working properly. Overall, a very good travel agency. I will book my flight again with you in my future travels...

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hi james thank you for sending me my e-ticket you have worked wonders and I will be using you again thank you

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Feedback on booking my flights to Florida next year. I was really pleased with the time and effort put in by Myron. Not only was he very helpful and polite, I had the impression he completely understo...

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Thanks for your help in booking my flights. Everything seems to have gone very smoothly, and you had a very good price.

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I am very happy to provide positive feedback on my experience for my booking. The service was excellent in every respect. Your agent Sonia was courteous, efficient, helpful, and very professional. She...

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Took a long time to complete the transaction due to your rep having to keep going over the conversation and being put on hold on the phone But very friendly and we got there in the end thank you this...

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I contacted Hoodaki for tickets to Nigeria and Mac was very helpful in taking me through and arranging these. I am really satisfied with the services.

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Many thanks to Sonia for her help in getting my flights. I first of all rang to check on a flight price I saw on your website last night, having a few other options to check, but she found me a flight...

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