Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

As a first time customer of Hoodaki I find your services excellent. In particular I would like to thank Mr Marvick, my booking agent, whose customer service skills I found quite impressive, nearly mat...

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To me you are great! I paid and had my e-ticket within 12 hours! Fantastic. Thnaks for your affordable prices. Also grateful to Abhi and all those who spoke to me when Abhi was not available.

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Dear Roger excellent service and a very good deal found for me at short notice, many thanks and plan to use this service for my busy year ahead.

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Writing a very positve feed back after recently booking a flight with Lawrence. The service was great. The information was conveyed very clearly. And I was given plenty of time to make a decision rega...

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I keep coming back to your organisation as your employees work very hard at providing absolutely terrific flight deals. On this occassion, Sid was able to get me direct flights to and from Rome, Italy...

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We have recently booked our flights to Mumbai and was assisted by your agent Mr. Abhi. This is our first time with Hoodaki and we are very pleased with the assistance and customer service offered by M...

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The service has been excellent. Raymond has been incredibly patient and helpful. Cannot recommend highly enough.

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I have used Hoodaki Twice now and both times i have dealt with your tel rep Rodney i found him to be very knowledgeable,polite and courteous. He took the time to find me the best flight and at a very...

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hi.kate. sorry for a late response. i\`ll so empressed for your good service ,your very accurate and reliable, and im willing to recomment to all my frends about your company. thanks a lot .

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The customer service was good. Martin understood the travel requirements and provided best options that was also cost effective. All Booking formalities were completed on time.

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I will be pleased to give feedback, I have found the service 1st class everything explained very well thank you for the effiency in which you dealt with my requests I will have no hesitation in recomm...

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My recent experience with Hoodaki has been very positive so far. Rodney has been very helpful and understanding of our requirements. We were not pressurized at all, but instead were given sound advice...

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Scott and Michael where both very polite and efficient in their assistance. Thank you both for your help with booking my flights.

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I was very happy with your rep, who delt with my booking and the advice he gave me, and informed me that I should travel with Virgin as they offered the better times and better price, I will be happy...

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I have used Hoodaki to purchase my tickets to New Zealand on a number of occasions.I am normally looking for the best deal and am not worried about what time of the day or night I travel. I do like to...

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Of course the \`proof of the pudding is in the eating\` and we havent yet taken our flights, however so far I have been very impressed with the service which Hoodaki has offered. Their agent Vikas, f...

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the service was so good, that I asked help from one of the agent (kate) in finding me a good flight for my convenience which she does in all ways she can. I am so happy with the service, I am just hop...

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Scott was Prompt response to telephone call. Pleasant personality / phone manner. Good prices. Dealt with enquiry well - noted my wishes regarding carriers. Explained follow-up procedure. Regarding B...

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Micheal, I think your service is very prompt. It is effective and fast. I like this kind of service.

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Excellent customer service by micheal..we have become his permanant customers!Thank u once again..cheers!

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booking to manila by james; service was 110 percent, james was very polite at all times, it was a real pleasure to book with your company.

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I had an excellent experience with Ben. He was incredibly helpful, kind and patient. He is a true asset to your company, and due to my experience with him, I will be using your company in the future.

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I was pretty happy with the service, and the fare was very competitive. Roger was on the ball, polite and efficient.

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Dear Lawrence,Thanks a lot for your help. I was just checking up the tickets and prices. Your such impressive way feel me fully comfortable to buy the ticket at the same time. For last so many years I...

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I was very please with the service provided by Rodney in arranging my recent flight tickets to South Korea.

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I would like to say the service that was offered to me while purchasing my air ticket was very professional and friendly. I will not hesitate to use the service again should the need arise.

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it was a pleasure to deal with derick, who hepled me in every possible way to secure two seats to mumbai. he was very polite and helpful. i shall certainly recemmend your co. to all my friends and rel...

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I am writing to let you know that the service I received was extremely helpful - very prompt and the advice I was offered went outside of the standard. Excellent all round.

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Ben thank you so much for your assistance in booking our flights to South Africa. Thank you for your patience and advise. I am delighted that you managed to book the dates that I really wanted and lo...

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the service was easy and straight forward. Roger the man who i dealt whith was paitient and helpfull no negative comments to add

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The customer service which i have received on my booking was awesome. Excellent communication, suggestions and advice on my all queries, and also Justin help me to find economic bookings to suit my ne...

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James was extremely helpful in finding a suitable flight and really excerted himself in satisfying my needs. He was a pleasure to talk to and very efficient and patient with the process. His clarity w...

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Dear,Hoodaki The customer service online chat with Bradley was 10 out of 10. He was very helpful and kind, he was also very patiant and answerd all of our questions in full detail. I recommend Bradley...

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Hi James, I would like to say my heartfelt gratitude for finding a good deal and for making this transaction as smooth as possible. It takes a lot of dedication and patience to do your job so i commen...

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hello and just to say thanks to james who has now booked me twice on flights to bangkok, i would recommend you to everyone

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I found the experience with Hoodaki very positive, from the initial online search to dealing with James on the telephone. He followed up my reservation the next day and the booking was made quickly an...

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It is rare to find such excellent service when dealing with purchase of flights. Abhi dealt with all my questions in a professional and friendly manner. The great thing was that the price quoted on th...

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James was professional and helpful, he advised in the first call the options available, to get us to Brisbane by Christmas day and provided information to contact him back. On the second call he obilg...

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I received a very good service from Ben who was able to find me a competitive price on our flights for a late notice booking. He was very helpful and polite at all times. Overall we were very happy wi...

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I am pleased to send you very positive feedback!Anika was very helpful and very prompt and I am very much looking forward to my holiday. I will recommend you to friends and family.

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The service I have received from James was excellent. I was very happy to deal with a professional and efficient agent - everything was confirmed within 24 hours and the ticket price is competitive :)...

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Hi ,could you pass our thanks on to Kate at Hoodaki for her prompt attention with matters relating to our recent flight bookings,we were given all the information we needed to support our flights purc...

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I am really impress about the services i had from Luke working with hoodaki,the last time i had this kind of service was 5 years ago with one of the customer service assistant Lufthansa i am glad that...

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To whom it may concern, regarding the recent tickets i purchased from you, korean air lon-bris, i would like to express my gratitude to Rodney who helped me purchase these tickets whilst stuck out on...

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This is to confirm that I did purchase air ticket from you company via Lawrence. He was very pleasant and patient throughout the time I spent purchasing the tickets from him over the phone.He is highl...

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Thank you very much for a smooth booking experience. I will lie if I say we weren\`t nervous about booking and paying via an \"online chat window\" but Hoodaki delivered! The customer service agent...

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thank you so much for all the help with the tickets of the Neto family,you was of great help and certainly went the extra mile to give us the best price. thank you so much again.

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Hi Kate/Vikas, I would like to say thank you for all your help and assistance in helping me book my flights to Orlando. Kate you are extremely helpful and polite and it was a pleasure dealing with you...

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Abhi has been most helpful in finding us the best deal, explaining our queries for better understanding, pleasant to speak to on the phone and responded promply to the requests via phone or e-mail. It...

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Hi James, Everything about your service has been 100%, you have called and emailed when you have said you would, and I cannot rate you any higher and will be using you again in the future

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