Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

Thank you to James whom I found to be very efficient and helpful in purchasing airline tickets for my sister and her husband in South Africa. I would have no problem in recommending this company to my...

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I would like to thank Sid for his courteous and helpful manner. The whole process was relatively painless and was completed within 10 minutes.

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Hi! To everyone and all at \"HOODAKI\". This is to let you know that it has been a wonderful experience booking tickets from your office. I have successfully booked tickets for my family holidays to M...

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I used Hoodaki to book my holiday to Vietnam. The agent i spoke to was Rodney, he was very helpful and by great effor he found me a flight with Qatar airways and it was £180 cheaper than any other tra...

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I thought the customer service provided to me by Justin today when booking my flight was good. He was courteous, patient and helpful, searching for a competitive price for my flights. If I had to be p...

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I would like to express my satisfaction with how happy I am with your service today. There were serious problems with your telephone systems, calls kept cutting out or cutting off. In addition I had a...

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I booked a flight to Brisbane with James on the 3rd May using the web chat service. James was extremely efficient and the process didn\`t take very long. He quickly emailed me details of the booking...

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Good Morning from Penang.I had to make a flight to Penang because of a family emergency last minute. The service you provided was excellent and you took the worry of booking etc away from me and due t...

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I would like to express that the person named James is very attentive, informative and helpful. I am happy with the response and the service. I look forward to get any flight deals with Hoodaki.

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Hello! I am very pleased with both the service and the price I received from Hoodaki. Rodney was very friendly and helpful (FAR better than the customer service I received when I inquired about the s...

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I received a fantastic service from both Ben and Rodney regarding my ticket to Australia. Competitive quotes, quick service, ETA , and E-ticket all processed within days after I accepted the deal. Gre...

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I had a really good experience with hoodaki when i\`m trying to book a flight ticket.. the customer service was very good and she did care about my requirements. I was able to found the best deal for...

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This is the first time I used Hoodaki. I must say that I was initially a bit worried as I never heard of Hoodaki before. I didn\`t want to spend a few thousand pounds on a fake website. Well, I got...

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Last week I consulted Anika re: booking airline tickets to Bangkok. I found Anika to be efficient, friendly and very helpful. She explained all aspects of the booking procedure and followed up to en...

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Thank you for a very good service, no problems at all. Very swift and smooth. Operator Sid was very helpful. I have used Hoodaki before and would not hesitate to use them in the future. A++ Well done...

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I booked recently a flight for my husband to Lagos. I was very pleased with the service offered from your office by sid, I was very happy to have got a quite reasonable price in the short period (we b...

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The procedure of booking my flights have been done very smoothly no problems due to yourself sid thank you for all your help and we are very grateful for you time and patience. I have sent a message t...

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I am very happy with the services I received and will like to commend Sid for his easiness and helpfulness. I was most impressed with how quick I got responses to my calls and email. I will recommend...

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I found the service to be of excellent quality. Rose was very helpful in finding me the best deal and helped me arrange everything step by step. I will definitely be refering her to friends and family...

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Dear James I would like to say how much appreciate the fact that you have gone to so much trouble to get the bookings we wanted and that you made it possible for us to pay by international transfer. B...

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I was very pleased with Carol on her service and politness over the telephone - I would recommend this company to my family and friends for their future travels. It was a great pleasure doing busines...

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Please be aware that I have received exceptional service from Bradley this evening. He talked me through a number of options advising me of the best alternatives for me to make an informed choice. He...

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many thanks for your professional and friendly handling/help and advice to get us the cheapest tickets for a flight to South-Africa and putting much effort in to get the best connecting flights withou...

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My name is Zaheer Faquih, i purchased the ticket with HOODAKI, when i phoned the office to enquire about the ticket DERICK served me he was really helpful, he gave us all the information quickly respo...

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I was planning to write to you even if I had not received this feedback mail from you. Honestly, thank you very much from the very bottom of my heart for helping me out rose. Now when I think back I k...

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I\`m so thankful for your help and quick response regarding the flight that I want.Aside from giving me some options,you still give me an advise which flight to have.This will be my first time to boar...

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I would like to say how impressed I have been with the service I received when booking my flight to Brisbane. It was efficient and professional. I would definitely book through you again and would hap...

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Dear Amy This is to thank you for the wonderful and helpful service yourself and your firm provided in assisting me to purchase a return flight ticket to India. In spite of being a busy vacation time,...

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Dear Hoodaki Officials,I made my flight booking (Air India-flight 112) via hoodaki with the assistance of Mr. Mark. Mr. Mark was understanding of my requirements and made good efforts to find me a sui...

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This is to confirm that I am extremely happy with your service. Needless to say booking a trip can become a very stressful undertaking which you have helped me with. Your manner and professionalism is...

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I wouuld like to say that I have been provided a great standard of customer service by Raymond and I would most definately recommend Raymond and your Company to my family and friends. Well done to Ray...

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This is a feedback for the service from Shane, who is the Hoodaki employee. I would like to mention that I am very pleased with the customer service for booking flight to India, which was very prompt,...

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Hi just to let you know that we had fantastic service from Ben, who was very patient an informative and helped us every step of the way with our booking. We will definitely use Hoodaki again in fact i...

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Hello,Very happy with the service. Anika was very very helpful and took our requirements onboard and provided the exact flights for our needs quickly. Brilliant, Thank You.

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I HAD A VERY GOOD SERVICE AND VERY POLITE ON THE TELEPHONE KEEP UP WITH THE GOOD WORK WILL DEFINITELY RECOMMENDED MY FRIENDS TO BOOK WITH HOODAKI. MANT THANKS FOR YR GOOD SERVICE

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Thank you for your help in booking my flight to Australia. You were very helpful, informative and professional. I really appreciate getting good service and think that it should be acknowledged and...

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Just to let you know that recently I bought ticket from Mevrick to go to India. We found him very pleasant ,polite on the phone and he followed up calls promptly. Tickets were reasonably priced compa...

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It was a pleasure booking my flight to harare with Hoodaki .It provided me with the cheapest fare . James was very helpful from start to finish .i have recommended hoodaki to a few of my friends and i...

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Dear James Thanks for your help for being patient while booking my flights as I\`ve asked you many question and I have to say you had a professional answer and kept my reservation for a while . I real...

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I am really pleased to get the best offer from hoodaki.com and you have done a really good job for finding us the cheapest price at this last minute. In furture I will definitely use this website as a...

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I would like to thank James for your excellent service.You and the staff at Hoodaki are friendly ,efficient and polite. I would not hesitate you use your services again.

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I thank Hoodaki.com to the deepest for the great service that I was given to. Especially to Bradley, who was so polite, so encouraging, who communicated well, offered me options, and so patient on me...

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I was impressed with the helpfulness of Roger. I got the flights I wanted at a good price because Roger put himself out to find them for me. Booking process was quick and the confirmation email was...

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May I say how helpful and efficient James was with my enquiry today. He found me a more convenient flight than I had hoped for and at a good price. He sent the confirming email very quickly and my e...

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I received my e-tickets a short while back and was served by Bradley. I have had a lot of questions and queries, and also called numerous times to make sure. I can say I am very satisfied with your se...

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This mail is regarding feedback. I recently booked a ticket from hoodaki.com and I am very impressed by the efficient and resourceful services offered to me. There was some issue with the payment tra...

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Dear roger I would like to express my thanks for all your assistance advice and help. Having used your services in the past, once again you have given an excellent service. When promising to send a...

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It is a very good experience buying our holiday air tickets with Anika. This is our second year to purchase our air tickets with her. She is a class A staff. Very very good.

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I would like to mention that my booking with your company has been hassle-free and that Rodney has made it as simple as it can be with all the information provided. I will keep his details and would r...

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The experience with Hoodaki was good and very effecient. James was very helpful and is a credit to your organisation. I\`d use you again and recommend you to my friends.

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