Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

I just wanted to say thank you for my flight booking experience yesterday. I found the chat concept brilliant as it meant I could still carry on with my evening while waiting for the most excellent An...

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Many thanks for your help rose with the flight booking for myself and my sister today. I was very impressed with the rates you were able to quote and the detailed information given. It also gave peace...

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I recently purchased flight tickets with your company I am happy to report on the excellent service that I received from ANDREW... the prices were the lowest we were offered having shopped around..and...

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I recently booked 6 flights with Hoodaki using Anika as my agent. I have found her service to be excellent and she has been very helpful with my various queries. She has given me great confidence in b...

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Sonia was helpful and trying to achieve the cheapest ticket available. Excellent service, quick response and good communication. This is my second time booking with you. Keep up the good work.

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1. Andrew has been very co-operative in getting my family tickets booked to Bangalore 2. Andrew initially started providing good deals to my wife via Chat and after my wife found to have received a ti...

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I am very pleased with Luke the way he served me therefore he was always there to answer my calls when i needed the price and he found me the cheapest flight I will be very happy to introduce my famil...

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We booked for 8 people to go to Tanzania in July. The service was very good, the prices were the lowest we were offered having shopped around, and the follow up has been very good.Thank you Hoodaki, a...

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I think the service from Sonia is 1st class. She is very polite efficient & helpful. Although I must say that our flight was cancelled on 18-12-2010 due to weather conditions. We do think it was appal...

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I must say, James had been very helpful and patient in dealing with me. He was efficient and professional, at the same time very friendly. I am well pleased with the services I got from him. Many than...

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I have been most impressed with the service provided by Ijaz in processing our request for travel arrangements to Australia and New Zealand in April/May.We had reason to change some of the travel arra...

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Luke,Your e-mail response system is trying to force me to use Microsoft Office, which I don\`t use for e-mails. I would like to thank you for your help in booking my flights to Goa, India for November...

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I have received excellent customer service from Ben at Hoodaki. He has been helpful and diligent with all my requests and the price I have paid for the flights has been lower than all over quotations....

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It was a pleasure to contact Bradley from Hoodaki for my upcoming trip to India. I was given prompt response to my queries and I was able to get the tickets for the requested dates and the tickets we...

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Just to say thank you for the excellent service I received from your staff in particular Roger. He was very helpful and reassuring in answering all my queries. Thanks again for everything Roger keep u...

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I am very pleased with the help I received from your company, especially from Anika who was very helpful in getting the flight I wanted at the best price. I would not hesitate to recommend your compa...

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Hi Katie I\`m having problems trying to access the feedback and replying to the email - confirmation@hoodaki.com.I am more than happy with the booking, the price of the flights, and how easy it was fo...

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Thanks Rodney. All went well with the flights. Emirates was spot on, though flying time seemed longer somehow. I loved your beautifully designed schedule which gave clear dates and times and times at...

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Hi Hoodaki The sales guy Andrew on the phone was good and attentive to details. He was also very good in checking the best package deal for me for my holiday to India. All future assignments for holid...

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I recently purchased flight tickets with your company ,& am happy to report on the excellent service that I received from your operator - Anika . She was extremely polite, patient, courteous and effic...

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This is the first time I have used Hoodaki,and have never heard of your company before.I\`m usually very reserved in which travel agent I use when travelling abroad and usually stick to ones on the hi...

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Good day Since 2009, I have been receiving very good customer service from Rodney. He is always patient and helpful in his support, even when I become frustrated. I will continue to book my flights wi...

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I was very impressed with the level of service recently received from Michael at “Hoodaki.com”. He was excellent in helping me arranging my flights on the dates I needed. Not only was he patient and...

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Hi,I am very happy to put on record that I got great services from Hoodaki especially Ronn who helped me to get my travel planned and arranged air tickets etc. I wish him great success in life. I will...

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I was very impressed with Rodney After ringing a few other places, he was more helpful and spent time trying to get best dates and price for our flights.He sent an immidiate email which we were able t...

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Kate Thank you very much for your service today, you were fantastic. I have been calling a number of companys for help not only did you give me the best price but you offered the best service and was...

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Just wanted to drop a line to say that despite it being quite an unusual purchasing experience, I was overall very satisfied by my experience with hoodaki and Rodney and would use the service again.Ma...

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Just thought I wuld let you know that although you were not the cheapest, I used Hoodaki to book my flights because Daisy was so cheerful and helpful, it made an impression on me. She actually phoned...

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Hi, I\`m so pleased about your service as a first time customer. Your agent Luke was patience and supportive and provided a good service. I contacted many agencies and Hoodaki gave me the best price a...

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Hi Roger dealt with our requirements in a brilliant manner and did everything that we asked. 10 out of 10 Best Regards Mark Kendall

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Shivi was very helpful, kind and patience throughout the booking process. was quick to answer and return calls, understanding with a calm approach.She is a blessing to the organisation. Thanks very m...

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Hi We found the customer service to be more than satisfactory, provided at a very high level. Rodney was articulate and very helpful.He ensured that we did not suffer any delay and we obtained all rel...

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I would like to provide a positve feedback for Mr Rodney from Hoodaki who has recently dealt with the purchase of my package flights to Koh Samui, Thailand. Rodney was extremley helpful with letting m...

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We\`ve booked Flights to Thailand for Christmas and New year Period. Rodney had been very helpfull with all our needs from start to end.We hope to continue booking through Hoodaki in the future for al...

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I found my experience booking with Hoodaki to be excellent.The cost of travel arrangements booked were very closely matched to the price advertised online (obviously availability affected the cost). I...

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Dear Bradley, I would like to thank you for your kind help while looking for my flight. Thanks for calling me back several times despite our communication was cut off because of my phone connexion bei...

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Hi Luke,Thank you so much for you help in booking my flight to Goa. You were very helpful and professional. The fare I received from you was very competitive and the service was great.Thanks again,Li...

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hi, evon all the information and details in the e-tickets appears to be correct. i am very pleased with the service i got from hoodaki agent mr. Evon, he made it much easier for me to book on line....

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Received your mails containing all those seven tickets and thank you for being so kind in helping Peter to trust you because it was his first experience with online booking. Well done God bless you

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I booked ticket with andrew from London to Delhi.And I just want to thank you for being so much helpful throughout all process. I appreciate your professional approach to your clients and make them fe...

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dear sir we had booked two tickets from you we are very satisfied with your service you have helped us all the way threw which is appriciateable we had so ups and down about payment and timing but yo...

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Hi Andrew Just a few words to say many thanks for sorting our flights out. I found you to be really helpful and knowledgeable person with a very polite telephone manner. Truly and excellent service.

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Hi Luke I am writing to say Thanks I appreciate your customer service as i was looking for family tickets since the day i contacted you constantly keep on giving me the information and managed to book...

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I booked a flight from Hoodaki recently, but because of the weather conditions in UK my flight got cancelled as many others. I made the booking with a consultant called Harry...I tried contacting him...

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I was worried after seeing these reviews, as I had booked a flight with them (6 persons to Philippines). They did an excent job seraching and finding the flights, for a reasonable price. But then went...

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Dear Prashant,I remember your excellent service last year when I was trying to get out to NZ to visit my father for his 80th birthday. Unfortunately I couldn\`t go in the end.. which I was really upse...

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I feel the need to let you know that I have just booked my flight with Hoodaki via the live chat.  The gentleman I dealt with Rodney, was brilliant, he was so very helpful and patient a real asset to...

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Thanks for the tickets Ijaz, what I meant was I had already rearranged our own hotel arrangements on the basis of verbal confirmation of our new flights. The tickets, are we entitled to a refund of th...

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Dear Prashant, as you have provided excellent service for the last flight we have booked with you, I would like to get another quote from you. Looking forward to hear from you.

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booked with hoodaki in feb london to bangkok the only problem i had was i had to phone them and ask them to send me my e tickets as it was 3 days before my flight got them within 5 mins other than tha...

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