Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

fred and kim they were both efficient and supportive

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Your staff member was fabulous, putting in so much effort to find the right deal. On top of that they were due to leave the office on completion of the booking but stay to get everything sorted. Ext...

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I am very satisfied with your services.

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Harry was very helpful, i am sure to use this service again. Thank you

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Amazing Service! Keep it up! Cheers

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The young lady I talked to on the phone was very helpful jenny was her name she couldn't do enough for me keep up the good work excellent service many thanks

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Kate was amazing! I had a lot of stressful call with many agents before who were very rude and unwilling to help. Help made me feel relax and i did not have to stress she did the best she could and I...

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I was very happy with the service I received when booking a flight for my husband .I found kate to be very helpful and courteous at all times.I would hope to book with her again in the near future.

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Excellent service & went out of his way to allow me to pay the least deposit for my flight .

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Mr . Jay is pleasant person and helpful. I inquired specifically for change of flight date on return journey . He mention of change charge ticket class difference but in condition of ticket none ch...

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hi patrick ,thanks for your great service. santhosh

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Thank you Abhi for your help and patience in looking for a suitable flight for us. You are a good business man operating with speed and efficiency.

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I was served by Jenny on my booking. She was polite, calm and confident throughout my booking.

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I am contacting you to express my sincere gratitude and appreciation for the hard work put in by fred who dealt with our booking to Australia. He was very helpful in offering us an initial flight on...

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I'm very pleased with Mr.Luke who was very helpful and patient. Mr.Luke was willing to help me give the correct information and checked all the details with care. much appreciated.

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Just wanted to thank you all for sorting out my flight booking for next year, as is usual with booking through Hoodaki always a pleasurable experience with friendly customer support and the ability to...

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Abhi was very professional and offered great customer service. I rang to obtain a flight and that I did all be it not the two I mentioned. Clearly they had gone! Abhi listened to my requirements and p...

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Just to say that your service has been good and efficient. You have shown patience and answered the queries well. I will definitely recommend u to friends and family and will also use u again.

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Excellent service. Good price

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Just to let you know that me and my husband was happy and satisfied with regards to the service of Jenny and Ronn. Jenny helped us most in finding a good deal in buying an airline ticket.We really app...

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The two telephone conversations were both helpful. There was no pressure to purchase. There was clear information regarding times and dates. I especially appreciated the searching for the best times...

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I am pleased to say that the service I received from Jenny was curious, prompt and very efficient. The dealings I have had with Hoodaki was a great experience and I shall definitely be using their ser...

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I would just like to say that booking to go to Cambodia with James was easy. He was more than helpful and everything went very smoothly. Hope the flight goes the same way.

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Hi I have received service from Kim I can't explain in words out standing I'm booking my flight from many travel I found completely different experience from Kim she did everything what I asked her to...

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I am Ajay Kumar.. I am extremely happy with the manner in which Fred dealt with me in finding a suitable journey itinerary.. He was willing and keen to listen to the requirements as proposed by me an...

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Kim had polite & good telephone manner. She was patient to answer all my inquiries. I am happy to use Hoodaki again.

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It was a wonderful customer service given to me by Mr.Keith from Benztravel. I wish all the best and to the Benztravel Good service.

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We have booked our flights with the help of Jenny. We would like to her for the first class and helpful service she afforded us. Excellent service thank you.

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Thank you so much for your help with our flight bookings to Goa today. We very much appreciated your time and effort. We are regular fliers with yourself directly or indirectly via Benz. It is always...

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I would like to thank you for making the Reservation & my itinerary for my trip.

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I strongly recommend Allan . I booked a last minute flight and he was so helpful in getting everything sorted thanks Allan

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I was served by Kim today . She was very helpful and respectful. I would recommend her at any given time. Well done Kim, you are doing a great job.

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I found the whole experience great! The team member I spoke to did everything to help me find the cheapest flight possible for my flight! I will definitely recommend and personally use this service ag...

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Very good service provided by Jonathan

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jenny is very professional helpful and friendly.

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great service, good communication, very helpful, good prices, friendly many thanks will use again

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I would like to say that I received excellent service from Harry. He searched thoroughly to cater for the things I asked for, I was happy with the service he provided

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Excellent service, Patrick was very patient and helpful today in searching for flight to fit in with my dates and budget.

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I am delightfully happy to express the excellent service that I have received from Kim today. She was extremely professional , helpful, and knew exactly what she was doing. Never have I experienced t...

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the service I received was fantastic, I will also book my accommodation through the person who dealt with me, I felt looked after, if only all the services iv used in the past had someone like the gen...

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Your service was excellent, as i found you to be helpful in answering my questions in process of the booking.

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What can i say guys other than thank you and well done.you are both a credit to your profession and i am very happy with the kind service you delivered to me. I will definitely recommend your services...

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This is to inform you that I booked a flight on Virgin this morning and was attended to by Jenny. I am extremely satisfied with the manner Jenny dealt with me. I think she is a very efficient and pol...

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I am writing to you regarding the service I received from your customer service Representative Katie. I by my own admission can be quite a challenging customer as I want to ensure that I get the best...

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Thank you Kate for excellent service.

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I have had great service from both jay and Kate booking my flights to Kenya. I love Hoodaki as I can book a flight, pay deposit and pay the rest at a later date. Thank you so much for everything and k...

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I will not fail to comment that your booking staff that attended to me was excellent. Her communication skill was wonderful and she prove to be a good business lady. Her approach made me do all m...

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EXCELLENT SERVICE FROM HOODAKI, PROMPT RESPONSE WHEN I CALLED TO ASK QUESTIONS, AND HELPFUL STAFF KEEN TO SORT MY ISSUE OUT FOR ME. KATE WAS PARTICULARLY HELPFUL. I WOULD CERTAINLY USE HOODAKI AGAIN.

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Good price and service from Davis.

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To whom it may concern. I had a very pleasant experience with Fred. He did everything to help me get tickets from Edinburgh to Bangkok. He gave me many options for a ticket and in the end I got th...

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