Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

Mark has been a great help searching for an alternative flight when the offer I wanted was not available anymore. He was professional and spent a lot of time finding the deal for me that i chose in th...

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I have recently purchased travel tickets from this company (after looking at many others) for a reasonable price .the way the travel consultant handled my request was excellent.I am personally thankfu...

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i have dealt with you before so am not going to make any issues as am always happy to deal with you and the service is always excellent thank you

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I was very happy with the service and help I received from james with my booking to new Zealand and will use your service again thank you

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I am really impressed with the efficient,friendly service given by James.Thank you James.Keep up the good work.

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I would just like to inform you that I recently booked a flight with yourselves for my daughter. The customer service I received from Kate was exemplary. Kate was very professional and patient. She se...

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fantastic n friendly customer service. looking forward to book again wiz u guys. keep it up. ive really appreciated. thank u

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I would like to inform you that your employee Jenny did a fantastic job organising my flights for me today. I am very pleased how she helped me and because of this will definitely book flights through...

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Thanks also for your patience and the quality Customer Service you delivered over the telephone. \"I did put your patience, efficiency and customer care skills to the test\" if I must say so myself,...

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I have had a pleasant experience booking our holiday ticket with sarah today. She had done a fantastic job and i am looking forward in booking my next ticket to her.

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We had a good experience dealkng with u. mr. Abhi is a. Good person and b very helpful if u can maintain tjis level of service then i will recomend my family n freonds to buy holidays from you.

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thank you very much,, and kind regards to James,, and thank you for all the good service you have given to me past and future

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Hi, the service I received from James at Hoodaki was excellent, he dealt with my enquiry well and found me the best deal. He also helped me sort out the visa requirements. Very happy with service rec...

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It has been very great experience while booking with sarah,,,,she choose the best fare flight for me and she did realize herself there should not be big gap stop which is extremely very nice. I would...

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It was a pleasure as usual with this company booking our flights, we have used this company many times and have always been very pleased with the result of our holidays/flights. The staff on the phone...

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I was very pleased with how I was treat by Rodney he knew I wasn\`t familiar with the computer & he talked me through everything I needed to do (even though it didn\`t register with me)..it tookme a f...

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Excellent service, looking forward to buying future tickets from you. I have also given your telephone no. to a friend of mine and he will contact you shortly.Best wishes

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I have booked ticket for india (mumbai) through chris and he has provide me excellent service and offer me best price available cheaper than any other travel agent.I like the way he guided me so next...

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Jenny, your service as an employee of Hoodaki you have represented your organisation to be best professional manner, giving your clients (us) a very personalized service, with due attention and conce...

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I am writing to thank your company, and in particular, Miles, for his excellent service when I booked a flight for my daughter to return from Brisbane. Miles was extremely helpful and polite and manag...

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thank for your excellent customer services i.e the book of my flights the infomations, all in all everything, as am in Ireland I use to before travel into London and pop into and agency but since havi...

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Many Thanks to Miles who organised tickets for me from England to Australia, he made the whole process easy even though I was booking from Australia.

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Found Hoodaki and particularly my rep Rose to be absolutely spot on with my booking requirement, no question too difficult for her to answer and to top it off they came in on budget - fantastically pr...

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I am very pleased with your agent who book my seat. He was very helpful and he explained me every thing.He was very soft spoken and he was very gentle. He help me to find what I was looking for. He wa...

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I thought the service a received from Eva was excellent she answered all my questions quickly and efficiently to find me my perfect holiday. I would recommend you to family and friends

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At first I was sceptical about using hoodaki but I was quoted excellent prices from James when using the online chat option (more than £200 cheaper than direct with airlines). Again I was sceptical ab...

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Thanks for booking our tickets from Manchester to Bangkok in July 2013, excellent service and the whole process was stress free. as always will contact you agian when we need our next flights.

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I am pleased with the services and assistance I\`ve experienced with your company , can\`t tell you how much I appreciate all the help you\`ve given me , happy and contented with everything that you h...

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Martin was very polite, informative, helpful and patient in dealing with my enquiry. This is the second time I am using Hoodaki for my flight booking and my customer service experience this time round...

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I received the best costumer service from Mac . He gave the advice needed,he\`s patience and helpfull.I\`ll recommend Hoodaki and Mac for sure for family and friends.Thanks a lot!

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I booked a ticket for my husband to go to NZ just before Easter. Hoodaki offered the most competative price in a reasonable airline (Air NZ). Rodney was very helpful. I have used Hoodaki on several oc...

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Vikas has been very helpful helping me to book my recent air-tickets. His service is regarded as friendly, accurate and fast, so overall is an excellent service.

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making my booking with michael was very helpfull and made so easy i allways use hoodaki thats why i allways return thank you and will always use in future bookings all the best to hoodaki team

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Great service from Eva, she was knowledgeable and supportive in dealing with my London - Bahrain booking. Thank you.

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you really did a good job. I thanks for your help for booking the flights. Excellent.

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I am delighted to say that I have been served by Aisha and it was extremely good, the Follow up, customer assistance, Customer Service was like ow some, Thanks to you guys, and I want to use your serv...

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If I\`m your manager I wouldn\`t be hesitate to increase your salary, I\`m a qualify businessman but trust me with your effort to persuade me to buy this ticket, I don\`t even know how to describe yo...

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Very good service . Hope to introduce family and friends. Also Keep touch with future travels.

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Aishsa was fantastic with the booking of our flight! A valued employee you have there!! Thank you

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My son needed to travel to dubai urgently, we spoke to Ronn at Hoodaki he was extremely helpful and manage to get us a flight on the same day with Virgin. We had already tried several other agents wh...

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I have recently booked my return flights from London to Rio de Janeiro with Hoodaki, and I was very pleased with the customer\`s service I received. The booking procedure was straightforward and the a...

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Rose I wanted to write and thank you for the effort you made on behalf of myself and my family over the past week. As you know, we wanted to book flights to the Philippines in March and April. Every a...

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I was very satisfied by the service and efficiency of your reservation staff( Carol ) who booked my airline ticket. I would recommend your company to friends and family.

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Thank you. My experience of the service was quite pleasant, the officer was clear with the explanations and helpful where we needed to ask questions. The officer was assured and indicated good knowled...

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To hoodaki your service in booking a flight for myself and family was excellent. james took the time to find me a great deal at a very fair price and brilliant change over times. As a regualar flyer t...

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I came across your website, while I was trying to book to go to NY. I saw you do the live web mail and I thought that I try. I was impressed with the speed and politeness of the young man that served...

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I bought plane tickets from Mavrick. His service was efficient and very good. I am happy with the price he got for us and booked straight away. He was friendly over the phone and on the live chat.

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Excellent professional service. Helped find the best ticket that suited my needs! A-star service

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I would just like to say thanks to Roy for his patience. I had a tricky ticket request and had been told numerous time that I couldn\`t fly with Emirates with my dates. Roy must have searched the data...

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I have recently booked my tickets through Vikas from Hoodaki for my travel in Feb. The experience was pretty good !! Looking forwards towards your service again in Future. He cooperated in a very good...

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