Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

Thanks for a pleasant and helpful man Harry was very helpful

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Excellent customer service. Very friendly and efficient. Thankyou

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The service was 5 star. Ethan was brilliant.

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The service is very good, confidence and very patient with customers.

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Davis was very helpful and got the cheapest flights for me and my partner and explain every thing to very well and thanks for the help.

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Just to say brilliant service. Very helpful. Greatly appreciated.

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Hi all - Nice work done by your travel firm. I will definitely go with you again and give my feedback to my friends as well.

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All I can say we are very happy with your services and help even after the problems I had with my bank. It was very nice of you to call back till we left for our trip.

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Thank you Davis for being so patient and helpful with my enquiries . All details ok.

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Thank you so much, you were remarkable, tried you best, to make me satisfied, sorry for troubles, I have bought tickets December 2015 from u, definite u will be our agent.

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I wish to thank the operator Ronn for his help, as I was having issues with my internet connection, but the service was first class and if I have any concerns I am able to contact the operator if need...

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I found Abhi the operator who dealt with me very helpful he looked for the best deals to suite my budget thank you.

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It was a really nice experience to book a ticket from you people.

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Today I booked a flight with yourselves greatly helped by one of your agents Jenny. Jenny was very professional and under her advice and guidance saved me money by searching alternative flight detai...

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Ron was very patient and polite with me excellent service. Hope the rest of my Journey goes as easily.

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This is to say that Hoodaki have offered very good service to get good price and advice on travel booking.

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Very nice lady, went through all possible cheap flights that I could avail.Explained and answered every questions I asked and reassured me. Very helpful and kind.

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I'm pleased overall with the flights. Kim was very polite, understanding and very helpful.

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Hi there just like to say thank you very much to Andrew for booking my flight to Goa he done an excellent job i will be booking here again in the future.

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I am happy with the service I got from James. After we agreed on my flight and paid for it, he sent the e-ticket as soon as possible. I did not wait for days to receive the e-ticket like before. He is...

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Excellent service and good dealing with customer. 10 out of 10

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Ronn was very helpful in making a booking for me. He has also helped me in the past so I always call him when I need to go India

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I have had great service from both jay and Kate booking my flights to Kenya. I love Hoodaki as I can book a flight, pay deposit and pay the rest at a later date. Thank you so much for everything and k...

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I will not fail to comment that your booking staff that attended to me was excellent. Her communication skill was wonderful and she prove to be a good business lady. Her approach made me do all m...

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EXCELLENT SERVICE FROM HOODAKI, PROMPT RESPONSE WHEN I CALLED TO ASK QUESTIONS, AND HELPFUL STAFF KEEN TO SORT MY ISSUE OUT FOR ME. KATE WAS PARTICULARLY HELPFUL. I WOULD CERTAINLY USE HOODAKI AGAIN.

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Good price and service from Davis.

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To whom it may concern. I had a very pleasant experience with Fred. He did everything to help me get tickets from Edinburgh to Bangkok. He gave me many options for a ticket and in the end I got th...

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Thank you very much for helping me book flight tickets to Goa. You were a great help and delivered wonderful service. I look forward to booking my next flight tickets with you in the future.

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Thank - you for arranging the flight for my family to Goa - India and giving me the very best deal. Your customer service is legendary, you made me to return to you to arrange my family travel plans....

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This is to convey the excellent service I have received from Kim. She has been very polite, punctual, sincere and sensitive. I think she is an exceptional employee and an asset to your organisation.....

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Keith is a wonderful person. He really made genuine efforts to get us the tickets that we wanted. He is very patient, polite and resourceful. It has been a great pleasure dealing with him. Look forwar...

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I would like to give my feedback on tickets booked from London to Bengaluru (India) on 10th Oct 2016. I commend Keith for displaying good amount of patience, explaining various ticket/flight option an...

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I rang your office with an enquiry this afternoon. The agent named Anna took the call. I did not have the information she needed to locate my reservation so i said I will call back. She then said th...

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Excellent service! We have been using Hoodaki for about 10 years now. The agent, Harry was very patient and understanding.

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I?ve been using Hoodaki for a few years now but quite recently, I had the pleasure of Jenny?s excellent service! She not only understood our needs to book an affordable trip but actually found us bett...

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It was a very good experience dealing with your company, I managed to get a good deal and I was happy with the service I received from the company staff especially Lisa who was very helpful and concer...

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Thank you for your excellent service.

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Thankz to lisa she was very helpful....

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Thank you for your fantastic service as I was booking my ticket

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I was attended to by Axel, who was good and very nice spoken and very supportive. He took his time to go through all I asked of him. And I have no any reason to grudge him as he has a good custome...

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Gave us excellent service Seats in Aisle to be confirmed

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The service I have received from Kim at Hoodaki is non the less but only exceptional, calm, informative and full of patience which we do not get in these days. I have already recommended Kim and her...

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I use Hoodaki for all my long haul complicated travel for many years. I have used hoodaki to book for my family and friends. The prices are very competitive! I always find everyone very helpful. This...

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I am very pleased with the way my booking went. bill was very good and did everything he could to help me find the flight is was happy with.............. thanks bill u where great

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My name is Pratik Undhad and I just used service from Jenny in order to book flight tickets from Glasgow to Ahmedabad. I have to say that Jenny is very good communicator and friendly with the customer...

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great service from Andrew thank you!

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I was pleased with the service for booking my ticket. I received useful and instant help from Andrew who with great patience.

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I have booked a flight London to Sao Paulo, return. with HOODAKI. In spite of recent price increases the agent was able to find the same flight with another company on slightly different dates which I...

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I would like to thank James for the patience he took with me in making everything so easy for me have printed off my e ticket.

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I would like to thank you all and Mac in particular for the wonderful service we have received. Mac is one of the politest people I have ever spoken to and offered amazing service providing the packag...

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