Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

I would like to thank the advisor Micheal with whom I dealt with when making my booking today. He was very helpful and professional in dealing with my requests.

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Hi, travel agent assisted me with an emergency booking to South Africa. Very good quote given, transaction was dealt with in a very professional and efficiant way. The sevuce was great and i will use...

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I have booked air tickets with your organisation on two occasions I have found your staff very helpful and less pushy. However you must offer loyalty discount to existing staff so that they keeping co...

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This is the 1st time using the company and from the service that I have received I will certainly be recommending your company. Mark was excellent and made me feel that I was important, such a pleasan...

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I received the most wonderful customer service from Rodney! He was diligent in searching for my flight and kept me well informed throughout the process. Everything he promised he delivered. I can\`t f...

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Very pleased with the professional service I have received from your representative Ian, and Hoodaki, we have booked our last few flights over the years with your company and very pleased with the exc...

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I\`m very pleased to say, the professional high standard of your staff is excellent, I spoke with a gentleman called Martin and he was very helpful, gave me all the relevant info, did all he could to...

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There was an excellent service which I received during booking my flight with Peter. Thank you very much for your help by getting us seats to Thailand.

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Its my first time to book at hoodaki and I find it very nice, Ian is a good employee of yours! He explained everything and answered all my inquiry ! Im looking forward to book for more of my holidays...

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Use you every time I go Thailand and so do all my friends quick service and very polite on the phone thank you for a brilliant service

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Very happy with the service provided, there was a slight delay in getting the ticket emailed to me (it being a weekend), but soon sorted out (thanks, Billy/Radat!).

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I would like to thank your team for the quick and curtious way Ronn dealt with my booking from London To koh Samui.

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First of all, i would like to thank to Annora for her excellent service provided. She is/was very prompt for any query or concern. Its been couple of times, i have experienced & wondered that i got th...

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Hi Would like to provide customer feedback and advise of a prompt and efficient booking process organising flights from UK to USA by Roger at Hoodaki. Roger the operator was very helpful and positi...

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The travel agent who I spoke to was very helpful and listened to my suggestions when it came to the transfere at Johannesburg airport. He was very patient in answering my queries and I would not hesit...

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Good feedback. Good service - friendly, efficient. Calling me back with new options. I would use you again.

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Im writing to express my sincere gratitude for the service I have received from you. This has been the second time that I have used Hoodaki. I have receive d excellent and prompt customer service on...

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I would like to thank you most sincerely for the incredible service I received while booking my flight to Australia. I dealt with a man called Ash, who in all honesty, went beyond the call of duty to...

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Thank you again for your fabulous service. There is no doubt that you get the best prices and the transaction is swift and without complication. You always manage to find exactly the right flights o...

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The booking went fine all info was sent as the agent promised, all professional and efficient. Thank you

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I’ve used Hoodaki on three occasions now, and each time I have received superb customer service and prompt completion of the best flight deal at very short notice. Your advisors are among the best I...

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booked our flights through your company as found annora very helpful. good telephone manner and went through alot of investigation and details to get us good value for money. was also on phone with be...

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Ronn was very helpful and under standing we had a few problems but we sorted them out together this is not something you do every day I will use you again thank you

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I am very satisfied with the booking & all the help i received from Ian & will consider using you in the future.

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I would like to commend Hoodaki, on their excellent service, in helping me with my flight bookings. Especially your representative Ian. I found him very helpful at all times. He is a credit to your co...

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I would like to give 5 star feedback for Martins helps while booking ticket. He was very informative and helpful. i would certainly recommend to use hoodaki.

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On Wednesday 27th November I contacted your company to get help with an emergency booking to Dubai. Your representative James (direct line 0208 843 6722) was superb and I cannot praise highly enough...

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Thank you for the polite, courteous and helpful service, both before and after buying my ticket, your after service was also good, phoning to ensure everything was OK and that I was happy with everyth...

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I am back just to drop few lines of appreciation about the way I was dealt with by Ms Katee when I had to book tickets for my parents going to Hong Kong. She was very polite and helpful. I would cer...

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I would like to place on record my satisfaction with your agents service. It was of great value and professionalism. He is was able to take me through the whole process professionally and patiently. L...

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Good customer service from James. All tickets issued in time as said. Very satisfied.

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I dealt with Billy, he was extremely helpful and patient with the requests I had, and was happy to help, Even though my dates changed from day to day he was very helpful, and egar to help. I would be...

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After using Vickas last year to book flights I thought I\`d use him again this year as the service he provided was prompt and helpful and I would use him again in the future.

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I would like to say your conduct was excellent, very professional and you helped me with my purchase of my tickets to San Francisco. I look forward to conducting more purchases with you in the near fu...

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Just to say how pleased I was with the service that Peter gave in my recent flights booking. Despite numerous glitches in the system he remained calm and clear. He even secured a lower cost than the...

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I want to say Alan was very professional and was good at his job. Booking my flights was easy and hassle free & without pressure Once again thank you I will use the site again for future bookings ;) t...

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Annora gave me excellent and courteous service, and I will definitely use this company again in the future.

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I\`m booking a flight to Ghana - Accra, and happen to I speak to Eddy who was really helpful! I shall surely recommend you to friends and family.

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I have booked first time through Hoodaki. Your sales agent Alan was very helpful and seem to know his job well. He worked hard to find a suitable ticket to my requirement. I will certainly refer you t...

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I have been using Hoodaki Travels for sometime now and I have always used the same Customer Services Advisor - KKate. She has always come across very friendly, effecient, tolerant - never complains n...

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Ron from Hoodaki was extremely helpful and found me a flight much cheaper than Flight Centre had. He looked at all my available options around the date I wanted to fly and gave me the best possible pr...

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I was very impressed with the very fast and efficient way in which your representative dealt with my query today which resulted in the booking of my flight to Melbourne in January 2014. Although, the...

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It is a great pleasure to give my feedback on the customer service I received recently. This is my first experience with Hoodaki and I must say that I am extremely pleased with the service. I was tryi...

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James was very helpful and gave me good advise. He also managed to help depart from my local airport. I will definitely book with him for future travelling.

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Mark was the most informative and patient flight organiser. I have ever spoken to helpful, pleasant and professional. Many thanks once again Mark and Hoodaki.

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I would like to say the service that I received from your agent Kate was so smooth swift and quick I felt I was in a travel agent shop itself. Information was clearly explained; secondly the most impo...

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I found Hoodaki more efficient, professional and helpful. Also no bombardment of follow up calls to get the sale. I have used Hoodaki before and will use again. Oh and I have already recommended you...

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I spoke to Yana,she is a lovely girl and very helping.Customer service is really good.and great deal.

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The service I received from Jenny was excellent and would recommend her and Hoodaki to my friends and family. Thank you very much.

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10/10 Hoodaki! A great booking experience, using the instant messaging facility. Quick, no fuss and incredible prices. We\`ll be back.

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